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Staff Technical Writer job in Taunton

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Job Ref:  93763288
Employer:  General Dynamics US
Industry:  Civil and Structural
Country:  United States
County/State:  Massachussetts
City:  Taunton
15/10/2016 05:14
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 13,000 top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. If who we are and what we do resonates with you, we invite you to join our high performance team!

General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran.

General Dynamics Mission Systems (GDMS), a market leader and technology innovator, is seeking talented professionals to deliver cutting edge solutions to our customers.

GDMS has an immediate opening for a Staff Technical Writer to join our logistics team in Taunton, MA to support the Tactical Airspace Integration System (TAIS) program. The position provides an opportunity to support the development of cutting-edge technology that supports some of our nation's fundamental defense services. GDMS employees work closely with esteemed clients to develop solutions that allow them to carry out high-stakes national security missions. The selected candidate will work with collaborative teams to ensure GDMS and client technologies are functioning as efficiently as possible. In addition to receiving a competitive salary and generous health and personal benefits, the Staff Technical Writer will enhance their skill-set by working among a talented and technically accomplished group of colleagues. The employee will also enjoy a flexible work environment where contributions are recognized and rewarded.

In this role, the Staff Technical Writer will be responsible for:

  • Creating, developing, planing, writing and editing complex operational, instructional, maintenance or test manuals for various publications and/or proposals to meet program requirements for technical documentation and also interactive electronic technical manuals (IETMs)

  • Gathering text and materials (such as engineering models, drawings, schematics, spreadsheets, etc.) by researching products and data, conducting in depth interviews with various users, technical staff and subject matter experts in order to analyze, interpret and convert the information into end-user military standard (MIL STD) documentation and reference materials such as maintenance allocation charts and repair parts and special tools lists

  • Mentoring junior writers, providing feedback and critiquing work to assist with developing leadership skills, documentation skills and expertise with production tools, projects, etc.; providing input to junior writers quality control instruction for evaluation, recommendations for skills improvement and objective setting

  • Researching new production tools and third party software that will help improve work processes by conducting research via internet, trade journals, seminars, user forums, etc. to solve current work-flow problems and suggesting to management ways to improve our documentation process

  • Providing recommendations and ideas to the technical documentation team, project leads, management and the customer on best work practices, work-flow, presentation, structure and organization of materials by developing new work processes and methods using existing authoring tools, new authoring tools and third party plug-ins to improve work process efficiency and overall quality of customer deliverables

  • Planning, budgeting and scheduling technical writing projects including the coordination of work assignments with other members of the technical documents team; leads teams/large projects

  • Supporting Capability Maturity Model Integration efforts by defining methods and procedures on new assignments

  • Documenting engineering processes and specifications by editing software developer and engineering staff notes and procedures and applying formatting in order to support the writing and publication of hardware and software test procedures, white papers, read-me files, etc

  • Proactively informing management team and project leads to report project status, issues or concerns, including issues of scope, schedule

  • Ensuring the accurate preparation of documents for interim and final delivery to customer by creating and preparing materials (agendas, etc.) in order to facilitate various validations and verifications of manuals with the customer

In this Role, the Staff Technical Writer must have:

  • Strong knowledge of MIL STD documentation- specifically 40051-2B and 2361D as applied to Operator (-10) and maintainer (-23&P)

  • Strong knowledge of xml authoring concepts, practices and tools (such as Arbortext Editor, Oxygen Xmetal, etc.)

  • Advanced English language skills including accurate definitions and spelling of relevant technical words, rules of composition, and grammar

  • Advanced written communication skills and the ability to effectively communicate with the target audience

  • Excellent verbal communication, listening and interviewing skills

  • Excellent ability to research and interpret data

  • Excellent working knowledge of DoD MIL Standards and style guides and the ability to adhere to and implement such standards to technical documentation

  • Informational expertise in several areas of their job (i.e. production tools, projects, DoD MIL STD, IETMS, etc.)

  • Expert level proficiency with editing and production tools (i.e. FrameMaker, MS Word, Arbor Text, etc.)

  • Comprehensive knowledge of publication systems

  • Strong team leader skills with ability to supervise and excellent people skills

  • Excellent customer interface skills and sensitivity to customer satisfaction

  • Excellent communications skills with teammates, direct management, program management, engineering/technical staff Internal customers External Customers Program and Project Leads Program Management External customers, suppliers and subcontractors Department personnel Members of Engineering and Technical Staff Consultants

Additional Responsibilities

  • Gather, collect records, track and verify data and information from multiple sources

  • Compile, review and analyze data and assist in the preparation of reports, graphs and presentations using word processing, spreadsheet and graphic software

  • Interface with engineering staff to research and interpret engineering schematics, technical design specifications, interface designs, design diagrams and test

  • Prepare inputs to and maintain status reports

The Staff Technical Writer position requires a Bachelor's Degree in English, Technical Writing, Engineering, or Computer Sciences and a minimum of 8 years of related experience in service-based industry, technical support role, or in program planning/cost controls or equivalent experience.

Travel may be required. The Staff Technical Writer works on and provides resolution to problems of high level scope where analysis of situations or data requires a review of a variety of factors. Expert use and application of standard principles, theories, concepts, and techniques required.

Applicants selected may be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
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