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Security Technician job in Aiea

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Job Ref:  1614285
Employer:  Tyco
Country:  United States
County/State:  Hawaii
City:  Aiea
06/10/2016 22:12
Security Technician (Honolulu, HI)

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 117,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.
About the role:
Ability to program, configure, commission and service Access Control and Video Management Integration Systems. A and Microsoft Certifications or equivalent competencies required. Must be able to work on multiple projects simultaneously. Read and interpret complicated blueprints, diagrams, specifications, software/systems, programs, schematics and operational product manuals. Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction. Adhere to all OSHA and SimplexGrinnell safety policies and procedures. Participate in a scheduled On-call rotation. Perform other duties as assigned.
  • Exercise good customer relations skills, by dealing with customer problems calmly and effectively, minimizing the number and degree of complaints.
  • Carry and move equipment and tools weighing up to 70 pounds. May be required to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet. Must comply with safety guidelines at all times.
  • Read and interpret complex blueprints, diagrams, schematics, submittals, specifications, software/systems programs, operational/product manuals in order to understand the requirements to properly service, inspect or install equipment.
  • Review shop drawings and obtain all facts necessary to perform service related repairs and programming.
  • Program and commission various security product lines. Validate system operation to ensure compliance with customer specifications.
  • Instruct and train customers on functional operation of the equipment/system. Conduct simulations and answer questions.
  • Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment/system. Access software to correct program problems. Diagnose hardware problems and replace devices and PC boards as required.
  • Ability to integrate systems to customers network (LAN/WAN).
  • Ability to work well with team members and willingness to follow instructions.
  • Ability to work flexible hours including weekends to meet customer requirements.
  • May be required to be on-call and to travel away from assigned territory and stay overnight. Must use the most expeditious means of travel which maybe specified by the Company.

Who we’re looking for:
  • Two year Associate degree in an IT or equivalent experience in programming software application based security systems.
  • Must be proficient in the use and application of personal computers and software programs
  • Working knowledge of test equipment, such as oscilloscopes, multi-meters, digital analyzers, battery analyzers, frequency meters, decibel meters, and communicating devices are required.
  • Must possess excellent communications skills, using tact and diplomacy when dealing with the customer. Demonstrate promptness in completing tasks and in maintaining a highly organized schedule. May be required to work overtime and be on call, to respond to emergency situations.
  • Must have valid driver’s license and a driving record that meets company requirements.
  • Ability to work well with team members and willingness to follow instructions.
  • Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
  • Strong organizational skills, positive attitude, and an ability to learn quickly.
  • Able to pass a pre-employment background and drug test.
  • Achieve NICET Level I VSST certification within 12 months.
  • Must possess and retain NICET Level II VSST certification within three years and NICET level III within 5 years of hire.
  • Cisco, Microsoft, A and/or CompTIA certifications are pluses but not required.
Rewards and benefits
We’ll expect a lot from you, but we’ll also make sure we recognize and reward your contribution. And we’ll always do everything we can to help you achieve a healthy work-life balance. Wherever you join us, you’ll find we have a range of benefits and rewards designed to help you be at your best both in work and out of it.
For Additional information, please visit NA or follow us @johnsoncontrols on Twitter.
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