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12 month Industrial Placement Student - Contracts & Commerical job in Birmingham

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Job Ref:  38084
Employer:  Goodrich
Country:  United Kingdom
City:  Birmingham
Post Code:  B12
16/10/2016 05:02
Summary of Role: To provide administrative support to the MRO Commercial team on core commercial activities including; on time invoicing, processing of customer exchanges and management of customer orders. Working with an array of both internal and external customers including Operations, Finance in addition to external end customers.

In addition the successful candidate will be require to head-up two projects;

1. Data-cleanse of information submitted to the OEM
2. Update of Contractual Data within the ERP

Key activities:

• Ensure both projects are run on-time and completed by deadline date
• Generation of customer billing documentation (Invoicing)
• Administration of exchange documentation on behalf of Commercial MRO administration team
• Support Commercial team in managing customer queries
• Administer Customer Portal access requests on behalf of Commercial team
• Maintain department standard and forms
• Co-ordinate expired Quotations and Customer holds
• Agree customer schedules for delivery ensure understood by all and monitor adherence.
• Manage customer expectations and issue regular status reports.
• Co-ordination of Commercial Shared Email Inbox allocating actions accordingly.
• Invoice query resolution.
• Working with / communicating specific customer requirements and priorities to the production teams on customer matters, attend site production meetings as required.
• Maintenance of order book for allocated customers / Modules
• Provide adequate back up to other Commercial team members / across business support
• Adherence to Company Credit and Finance Procedures.

Personal Attributes:

- Attention to detail
- Excellent interpersonal skills
- Team player
- Flexibility to support the department where required.
- PC Literate with desire to develop
- Able to communicate at all levels
- Customer focus
- Works well under pressure

Basic Qualifications:
Presently studying for a relevant degree or equivalent

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