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Cleaner Team Leader job in Wymondham

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Job Ref:  SS16989
Employer:  Interserve
Job Type:  Contract
Country:  United Kingdom
City:  Wymondham
Post Code:  LE14
15/10/2016 00:07
Hourly Rate Bands £7.21 - £7.50 Salaried/Hourly-Paid Hourly-Paid

Job purpose
A Cleaner Team Leader is required to work within an office environment based in Wymondham NR18. Required to work 20 hours per week, Monday to Friday, 4pm to 8pm.

  • Maintain regular contact with the customer
  • Deal with any issues efficiently and in a professional manner, referring to Site/Line Manager where appropriate
  • Ensure that cleaning is delivered to the expected and agreed standards
  • Provide technical training as and when required for all cleaning staff and liaise with Area Manager for additional training
  • Monitor and review cleaning staff performance
  • Advise Manager of any potential disciplinary issues as and when issues arise
  • Take ownership of Health & Safety for yourself and others at work
  • Ensure all Health & Safety procedures are followed and encourage safe working practices at all times
  • Ensure that all cleaning tasks are carried out in accordance with the specification
  • Ensure cleaning staff understand and work to task schedules
  • Ensure the effective use of equipment and materials
  • Monitor the use of materials and order stocks as necessary
  • Report all machinery faults
  • Ensure that cleaning operatives are working the correct hours
  • Distribute uniforms, monitor standard of cleanliness and repair
  • Ensure that machinery, equipment and cleaning cupboard are kept in a clean and tidy state
  • Work bank holidays if they are on contracted days of work
  • To use a time and attendance system to record working hours

Knowledge skills & experience

  • Previous Supervisory or Team leading experience
  • Knowledge of COSHH
  • Experience with heavy equipment including carpet cleaning machine, Buffer, Scrubber Dryer etc.

  • Excellent communication skills and a good grasp of the English Language both written and verbal
  • Excellent attention to detail and committed to achieving high standards of cleanliness and hygiene
  • Dependable with good timekeeping and attendance
  • Trustworthy, maintaining confidentiality at all times in respect of site related matters and to prevent disclosure of confidential and sensitive information
  • Flexible in terms of work
  • Willing to undertake any training relevant to the role
  • Willing to provide occasional sick/holiday cover for day and weekend staff and work the occasional bank holiday (bank holidays/weekends are 2.5hrs usually completed in the mornings)

About the company
Interserve's vision is to redefine the future for people and places. We are one of the world's foremost support services and construction companies, operating in the public and private sectors in the UK and internationally. We offer advice, design, construction, equipment, facilities management and front-line public services. Interserve is based in the UK and is listed in the FTSE 250 index. We have gross revenue of £3.6 billion and a workforce of over 80,000 people worldwide.
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