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Specialist, Embedded Maintenance Service Representative (EMSR) job in

Engineering Jobs with General Dynamics US
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Job Ref:  N-6345
Employer:  General Dynamics US
Industry:  Civil and Structural
Country:  United States
20/10/2016 05:12
•This is a two-year unaccompanied fixed-term contract assignment in the Kingdom of Saudi Arabia. The Company will not support the entry or stay of a spouse, dependents or visitors. The position includes suitable, furnished living accommodations in a secure compound, as well as a personal vehicle.
• As it relates to the Command, Control, Communications, Computer and Sensor (C4S) Systems for the Light Armored Vehicles (LAV):
• Provide operational support for the C4S System end-user operator community
• Provide maintenance support to the end-user maintenance organization
• Provide technical assistance during C4S troubleshooting/fault diagnostics and repair activities
• Provide technical issues investigative support and develop recommended solutions to resolve issues experienced in the operational environment
• Provide technical assistance in support of end-user's installation and maintenance activities;
• Problem escalation by ensuring appropriate personnel are aware of problems;
• Create and maintain documents containing technical information used for tests and demonstrations;
• Install new hardware, software and firmware versions / patches;
• Update and maintain operator and maintenance technical manuals/ guides;
• Liaise with development teams during problem investigation and/or system upgrades;
• Log and share problems and lessons learned through the AB Sharepoint site to aid in building a troubleshooting knowledge base; and
• Provide On The Job (OJT) training to local maintenance personnel with the intention of transferring maintenance and support capabilities to the local maintenance staff.
• As required, perform site visits to investigate system technical issues
• Support and encourage the transfer of knowledge and capability to the end user through daily activities
• Attend planning, coordination and status meetings and reviews
• Provide written reports as required/directed

• 3 year College Diploma in Electrical Engineering or Technologist field
• Interconnecting Cisco Networking Devices Part 1 (ICND 1) certification or equivalent
• 3 years related work experience with:
• PC or Laptop Basic Maintenance; Windows Operating System;
• Satellite Communications Operation and Maintenance (including System Administration);
• Voice Over IP Operation and Maintenance (including System Administration); and
• Battlefield Management System Operation or Command Post Operation
• Must attend and successfully complete Training at the C4S OEM location in Canada
• Must be able to meet Anthropometrical Size Restrictions for confined space
• Proven ability to work in a team environment with minimal supervision
• Proficient with MS Office applications
• Strong oral and written communication, interpersonal, technical and organizational skills
• Fluent in English (written and spoken)
• Ability to travel (100% US & Int'l) and possess/be able to acquire and maintain a valid passport & Saudi Arabian work visa
• Ability to relocate to the Kingdom of Saudi Arabia for an extended period of time
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