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IT Infrastructure Lead, Asia and China Region job in Hong Kong

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Job Ref:  30564
Employer:  WSP Group
Country:  Hong Kong
City:  Hong Kong
21/10/2016 05:10
      • Lead the Asia IT Infrastructure team of network, security, and system engineers.
      • Propose IT Infrastructure solutions that meet business requirements across the region.
      • Accountable for the delivery of all IT Infrastructure projects on time, budget, and quality. Be able to collaborate effectively with global IT team for global projects.
      • Manage the day-to-day Asia IT Infrastructure operations including, but not limited to, aspects in availability management, continuity management, capacity management, and asset/configuration management.
      • Lead the team to provide L3 support to the L1/L2 IT support teams and to the end users according to KPI requirements.
      • Act as the major incident manager and own the incident resolution and PIR.
      • Own the IT Infrastructure security and policy compliance requirements for the region.
      • Work together with other IT functional teams to produce and refine IT Standards/processes/procedures that comply with IT Infrastructure standard/policy requirements.
      • Own the problem management and change management processes for the region.
      • Drive continuous improvement in the IT Infrastructure space that create/add values to the business.
      • Manage spending and purchasing on IT Infrastructure according to budget.
      • Manage vendors in the IT Infrastructure space.

Job Requirements
      • Tertiary education in IT/computing discipline.
      • At least 8 years of relevant experience in IT Infrastructure Management.
      • Solid experience in cloud adoption a must.
      • Strong experience in developing/implementing IT standards/policies and driving compliance
      • Strong experience in managing and simplifying heterogeneous enterprise IT networks, WAN/LANs, SANs, server and networking equipment, database, operating systems, network administration tools and various services such as Exchange, VOIP, PSTN, VPN, BYOD, VC, office Wi-Fi, etc.
      • Possess relevant certifications in the ITIL framework, Project Management, IT Information Security, and various products/platforms (Microsoft, Cisco, etc.)
      • Able to be hands-on on key IT Infrastructure projects and critical incidents.
      • Excellent communication skills.
      • Strong sense of ownership.
      • High level of attention to details.
      • Willing to work during non-office hours.
      • Fluent in spoken and written English, Cantonese, Putonghua.
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