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Tech Support (Tech Support Analyst) job in

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Job Ref:  2016-167168
Employer:  Keane Group
Country:  United States
County/State:  Virginia
21/10/2016 21:02
Overview: At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

A group company within NTT DATA currently seeks a HP Test Script/Testing support to join our team in Falls Church, VA.

Position Functions or Responsibilities: In a software O&M environment, assist the Help Desk support to resolve issues, administer COTS products and work with the operations staff on O&M tasks, identify and implement improvements where appropriate. Troubleshoot customers' support issues, conduct root cause analysis. Manage ticket queue in ticket tracking application.

Basic Qualifications: Must be US Citizen
Bachelors degree in Computer Science, IT or related field
4 experience in an IT environment, Windows servers, help desk support/trouble shooting
2 Strong SQL, XML, client/server web, SOA/Web Services technologies
Minimum 3 years Agile Software development

Consultant Will be responsible for designing dynamic case mgmt modules to support filing, scanning and business process flow in an open architecture. Will be responsible for implementing java based application, relational db. Will be responsible for technical lead/scrum master duties to manage the technical team assignments.

This is a full-time salaried position with a group company within NTT DATA. Please note, 1099 or corp-2-corp contractors will NOT be considered. This position is only available to those interested in direct staff employment opportunities. We offer a full comprehensive benefits package that starts from your first day of employment.

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Visit NA to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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