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Cash Application Administrator job in Manchester

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Job Ref:  1616017
Employer:  Tyco
Country:  United Kingdom
City:  Manchester
Post Code:  M13
04/10/2016 22:10
Job summary:

  • Ensures accurate and timeliness of Allocations & postings onto customers’ accounts
  • Bank and Customer account reconciliation
  • Supports Customer Account Management and Teams s in cash application and direct debit processes and responds to requests received
  • Interacts with Field teams and customers in resolution of cash application matters
  • Ensures adherence to BACS, Direct Debit & PCI rules and other regulatory compliance

  • Allocation timeliness and accuracy
  • Cash-Flow
  • Unallocated cash
  • Timely resolution of customer queries regarding payments
Key Accountabilities
  • Ensures customer allocation processes are followed to ensure accurate and timeliness of cash applications
  • To provide customer satisfaction through the delivery of accurate allocations
  • Ensure timely resolution of indemnity claims and payment queries
  • Prepares entries of cash posting journals for approval in line with the Tyco Delegation of Authority
  • Reconciliation of customer cash allocation when queries arise

Person Specification
  • Strong mentality and adaptability, to be able to make fast and good decisions
  • Able to meet deadlines and deliver accurate results
  • Results orientated – able to work under pressure in a busy environment
  • Self motivated, enthusiastic, able to bring a sense of urgency to situations and to demonstrate an active approach
  • Team building - ability to contribute as part a successful team
  • Work with OTC Management to review delivery of services and consider opportunities for continuous improvement
  • Uses initiative – able to devise adopt new ideas and process improvements using technology


  • Experience within an office environment
  • Demonstrates a successful track record of achievements and meeting performance metrics
  • Demonstrates contribution to a successful team


  • OTC Tools; E-invoicing, Collection agencies, Credit information companies. CRM tools, Card Services.
  • Banking & Direct Debit regulations
  • Accounting entries methodology and reconciliations
  • Sound working knowledge of Microsoft Office Applications


  • 5 GCSE or equivalent level qualifications
  • 3-5 years experience of working in OTC environment
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