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IT Customer Support job in York

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Job Ref:  7278
Employer:  Adecco
Job Type:  Permanent
Country:  United Kingdom
County/State:  Yorkshire
City:  York
Post Code:  YO1
Salary:  £17,000 - 25,000
25/09/2016 15:13
Customer Service / Software Support
£17,000 - £25,000
York outskirts

About the Company:

A highly successful national organisation is expanding their customer support base due to the high demand of their products and services. This company places their customers at the heart of everything they do and by having this ethos have become very successful. Joining the organisation at this stage of growth will provide excellent opportunities for both earnings potential and career progression.

The role:

Your role will be within the software support/customer service team, and you will be responsible for the first line support for their clients
Client's can contact via phone and email with the aim to resolve 90% of issues and queries.
You will need to take ownership of issues ensuring complete customer satisfaction.
Remote support of our long established customer base of mainly professional service organisations

Ideal Personality traits

*Experience of IT / customer support
*Good telephone and email skills
*Ability to work in a busy professional services company
*Excellent interpersonal skills
*A good working knowledge of Sage 50 & Sage 200 would be advantageous
*Ability to work well under pressure.
*Some knowledge of accounts or bookkeeping would be useful, or previous experience in a commercial office.
*Ability to drive to work due to location

** Full training is provided

If you are interested in this position please call Ali Stewart on NA3 and email your CV to NA .NA

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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