Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

2nd Line Support Engineer job in Surrey

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  204477895
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Surrey
City:  Surrey
Post Code:  KT15
Salary:  £25000 - £30000/annum
10/10/2016 08:58
2nd Line Support Engineer - MCP, ITIL - Surrey - £25-30K

My client is a world renowned engineering business in Surrey, they are looking for a 2nd Line Support Engineer to join their global team. The role will be customer focused role within an amazing company that will provide the successful candidate with career progression and exposure to different areas within the business.

Key Responsibilities - 2nd Line Support Engineer

* Take ownership of all incidents for the group
* Refine and optimise processes for troubleshooting complex technical incidents
* Call logging and tracking within the ITSM system

Key Experience - 2nd Line Support Engineer

* Strong experience working with Windows 2003, 2010 Server/Active Directory, Exchange 2010, Office 365, Mobile Support, SCCM, Windows 2K-8 OS
* Proven experience being able to meet SLAs and deadlines
* Excellent knowledge of PC/Peripheral configuration and maintenance (Dell, HP, Lenovo, Blackberry, Windows Mobile and Android)
* Strong knowledge of ITIL Service Management best practice framework
* MCP certified or equivalent Essential
* CCNA certified or equivalent advantageous

As a 2nd Line Support Engineer you will be able to show how you are detail oriented, with excellent customer service skills and customer focused demeanour, while being able to accurately transmit technical information to non-technical stakeholders.

If this sounds like your ideal next role please email Andres with your latest CV to register your interest and I will get in touch with you. You may also reach me at NA and ask for Andres Garcia-Pretel.

Role: 2nd Line Support Engineer

Location: Surrey

Salary: £25-30K

Consultant: Andres Garcia-Pretel

Annapurna IT is acting as a recruitment agency in relation to this role.

For all the latest tech news, blogs and updates please visit (url removed)
Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software