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Technical Support Administrator job in Sunbury-On-Thames

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Job Ref:  204484248
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Surrey
City:  Sunbury-On-Thames
Post Code:  TW16
Salary:  £14000 - £17000/annum Hol pay, CPD, Training
10/10/2016 08:52
Do you have a keen interest in technology? Have you recently graduated or are you looking to take the next step in your career?

Homeplay was established in 2006, and are an award winning company specialising in the design, installation and support of bespoke home technology systems for luxury private homes. Homeplay requires a Technical Support Administrator to assist with new and existing projects. The successful applicant will be able to demonstrate a passion for technology and an understanding of a broad range of home technologies such as HDMI and TCP/IP networking. This role is office based, you must have excellent interpersonal skills and a meticulous attention to detail.

Monitoring clients' systems using the latest technology
Overseeing the Support Ticket System, and ensuring clients' systems are
kept working at all times
Dealing with technical support incidents and escalating to a support technician where appropriate
Receiving deliveries and dealing with returns
Undertaking ad hoc duties when required
Dealing with weekend support calls, on a rota basis every third weekend

This role is 8 - 5pm, Monday to Friday

Full UK Drivers License
Knowledge of TCP/IP networking
Keen interest in home technology
DBS check required

For further company information please call Charlotte on NA
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