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Fire Field Support Engineer job in Gravesend

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Job Ref:  204537021
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
County/State:  Kent
City:  Gravesend
Post Code:  DA12
10/10/2016 18:51
There is now a vacancy for a Fire Field Support and Training Engineer to join a successful company in Kent. You will provide Technical Support and Product Training to colleagues and clients across the UK and worldwide. Salary package for the Fire Field Support and Training Engineer is negotiable + car + benefits.

You will be undertaking extensive travel, including regular overnight visits.

Duties and Accountabilities:
• Providing product training for colleagues and customers in the UK, Europe and Worldwide
• Developing and delivering new (online) training material and training courses for new products
• Providing field support to customers - mainly in the UK and Ireland
• Ensuring that all members of the team are kept up to date with any site issues
• Providing telephone and email technical support to customers in the offices in Kent, when not training or in the field
• Providing regular reports to the Supervisor
• Arranging travel and accommodation for visits

Person Requirements:
• The successful candidate will be from the fire industry and have hands-on experience on a complete range of systems, from small conventional fire panels through to large complex networked addressable systems
• Fault finding skills will be essential.
• Excellent communication and presentation skills and be confident in providing training courses to small groups of customers (typically up to 8 people)
• The ability to deal with people with a wide range of technical skills and abilities
• Good administrative skills, to book customers onto courses and to ensure that training certificates are promptly produced and issued
• Good PowerPoint skills, to produce the foundation material for new courses
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