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Global Voice Engineer - Voice Communications Analyst - Financial Marke job in Canary Wharf

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Job Ref:  204542539
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  Canary Wharf
Salary:  £40000 - £45000/annum
10/10/2016 09:18
Our client a market leading company in their sector is on the lookout for an Network Voice Engineer to work out of their modern offices based in London

The role will be working with Voice and Video Networks solutions providing day-to-day checks, support, moves, and project management.

The successful candidate will provide critical network infrastructure support and deliver best in-class service to our internal business lines. This position will involve day to day incident and problem management of major impacting voice issues. Primarily supporting Front Office, Back Office, executives and remote offices.

Experience required:

* Experience of working within Financial Markets/Dealing Room/Trading Floor
* Good understanding of voice technologies.
* BT ITS Voice trading system administration
* CUCM administration
* Voice recording management (Ideally Redbox)
* Interfacing with Carriers
* Strong skills to work on own initiative or as a team and managing of European Projects.

In addition, proactive infrastructure management - identifying recurring or potential client-impacting issues in the environment. A strong sense of urgency is required, together with the ability to quickly determine the scale and scope of an issue. Ability to engage the right resources to assist in problem determination and resolve is also critical. Engineering and Operations background is also a plus as you will be part of an Engineering/Operations group.

You will be on a shift pattern providing 8 hours a day Mon-Fri. 07:00-15:00 and 10:30-18:30. The position will be part of an on-call rotation that covers out of hours support, including the occasional weekend.

This is a fantastic company to work for - Forward thinking and technology-centric, in addition to a very generous remuneration package they offer real potential for learning new technologies and skills along with excellent future career development opportunities.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation.

Due to the volume of applications received for positions it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation
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