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Service Desk Analyst job in Gloucestershire

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Job Ref:  204551924
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
County/State:  Gloucestershire
City:  Gloucestershire
Post Code:  GL9
Salary:  £11 - £13.50/hour
10/10/2016 09:01
A Service Desk Analyst is required for a 3 month contract (likely to extend) based in Gloucester paying up to £13.50 per hour (Ltd/Umbrella)

Working for a well-established Public Sector organisation you will be providing 1st line support to end users.

your responsibilities will include call logging and account issues as well as basic troubleshooting, providing a resolution where possible - or escalating to 2nd / 3rd line support. For this role you need to have previous experience within a remote support / Helpdesk / Service Desk position at 1st line level - preferably going into 2nd line with technical experience and knowledge of Windows XP and Windows 7.

These positions are to start ASAP and will pay between £11 + HP PAYE or £13.50 ltd/umbrella per hour depending on experience
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