|Job Ref:||204551924||Employer:||cv-library.co.uk||Job Type:||Contract||Country:||United Kingdom||County/State:||Gloucestershire||City:||Gloucestershire||Address:||Post Code:||GL9||Salary:||£11 - £13.50/hour||Post Date:||10/10/2016 09:01|
A Service Desk Analyst is required for a 3 month contract (likely to extend) based in Gloucester paying up to £13.50 per hour (Ltd/Umbrella)|
Working for a well-established Public Sector organisation you will be providing 1st line support to end users.
your responsibilities will include call logging and account issues as well as basic troubleshooting, providing a resolution where possible - or escalating to 2nd / 3rd line support. For this role you need to have previous experience within a remote support / Helpdesk / Service Desk position at 1st line level - preferably going into 2nd line with technical experience and knowledge of Windows XP and Windows 7.
These positions are to start ASAP and will pay between £11 + HP PAYE or £13.50 ltd/umbrella per hour depending on experience