|Job Ref:||204554795||Employer:||cv-library.co.uk||Industry:||Civil and Structural||Job Type:||Permanent||Country:||United Kingdom||County/State:||Cambridgeshire||City:||Peterborough||Address:||Post Code:||PE1||Salary:||£30000 - £36000/annum||Post Date:||10/10/2016 09:03|
Field Service Engineer (Bilingual French/English)|
£30,000 - £36,000 + Benefits
Cubiq Recruitment are representing a rapidly growing business that design and manufacture bespoke machinery for the agricultural sector.
We are currently looking for a bilingual technical support / field service engineer from a mechanical or electrical background to join the company and be an integral part of the team.
You will receive, resolve and record requests from the company's customers for technical support. This will include hands on repairs to the company's products, as well as providing training on product use, service and maintenance. This will involve regular UK and France travel.
The role will suit a Mechanical or Electrical Engineer with customer service experience or an experienced Technical Support / Maintenance Engineer who enjoys dealing with customers.
* Answer technical queries (telephone and e mail).
* Provide technical support on site (product service and maintenance).
* Maintain customer repair records and ensure they are always up to date.
* Deliver product training (product use, service and maintenance).
* Conduct product testing to support continuous product improvement activities and competitor benchmarking and prepare test reports.
* Maintain test facilities and test equipment to agreed standards.
* Deliver customer promises and strive to exceed customer expectations at all times
* Other activities as may be reasonably required to support the Senior Technical Support Engineer.
KEY SKILLS, QUALIFICATIONS AND EXPERIENCE
* Strong mechanical and/or electrical background.
* HNC/HND Engineering or equivalent
* Full UK Driving License
* IT Literate (MS Office)
* Bilingual in English and French
If you're interested in the role available please apply via the link provided.
Key word search: support engineer, technical support, service engineer, maintenance engineer, mechanical engineer, electrical engineer, machinery, manufacturing, bilingual, French