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2nd line Engineer job in Chatham

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Job Ref:  204555273
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Chatham
Post Code:  ME5
Salary:  £20000 - £27000/annum
10/10/2016 16:23
2nd Line Engineer
Reporting Relationships: Reporting to Support Manager
Working Hours: 40 hours a week, Monday to Friday (shift pattern 3 weeks out of 4 based in London) 7-4, 8-5 , 9-6
Location: ME5 with frequent travel to London
Salary: £20,000- £P27,000

Your Role:
• Providing telephone and onsite support for clients throughout UK and abroad.
• Working in our helpdesk system
• Providing support and advice to junior members of staff
• Provide white glove onsite support for key client

Your Responsibilities:
• Responding to user requests
• Working on implementation projects
• Providing escalation support
• On call cover once every 8 weeks
• Some international travel

Your Skills:
• Active Directory
• Microsoft Exchange and Microsoft Server systems
• Good knowledge of networking and virualization
• Experience configuring network devices such as firewalls and switches.

4 Years in an IT support role
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