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Service Delivery Consultant / 3rd Line Support job in Theale

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Job Ref:  204560470
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Theale
Post Code:  RG7
Salary:  £45000 - £50000/annum
10/10/2016 09:16
£45 - 50k + benefits

Theale, Berkshire

We are working with a market leading organisation based in Theale, who are looking to hire a Service Delivery Consultant / 3rd Line Support engineer.

• 3rd Line support 24/7 is provided by this team on an 'on-call' basis out of normal working hours.
• Candidates should also have technical experience in the following areas, and Vendor specific training would be a significant advantage e.g. Microsoft Certified Enterprise Administrator, VM Ware Certified Professional - Datacentre Virtualisation
• Working in a hands on technical role
• Very customer focussed
• Working towards SLA's
• Technical account management
• VM Ware 5.5 (HA, VMotion, vSwitch Configuration, Snapshots, Replication/Site Recovery Manager experience an advantage)
• Microsoft Windows Server Operating Systems (Windows 2003, 2008, 2012)
• Microsoft SQL Server 2008 R2 and later Administration (User Management, database backups, log shipping/mirroring)
• Windows Network Infrastructure (Active Directory, Group Policies, DNS, DFS, NIC Teaming, IIS)
• TCP/IP Networking (Addressing, Subnets, Routing, knowledge of BGP would be an advantage)
• Firewall Configuration (ACL's, NAT, Zones, VLANs)

Highly Desired Skills
• Storage Technologies including iSCSI and FC (Specific experience with HP MSA products an advantage)
• Network Load Balancing (Specific experience with Barracuda products an advantage)
• Experience working in ISO and PCI-DSS accredited environments
• Operating System admin/management skills and experience using Unix or Linux

Nice to Have
• Working knowledge of MS Exchange 2010 and later would be an advantage
• Experience working with SNMP\WMI based monitoring solutions

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