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Applications Training & Support Engineer job in Stevenage job in Stevenage

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Job Ref:  117828SKY
Employer:  Morson International
Country:  United Kingdom
City:  Stevenage
Post Code:  SG1
17/10/2016 20:24
We are currently looking for a PLM trainer to be based in Stevenage. To provide application support for a large user base working in an engaging, diverse engineering environment undergoing the adoption of a new PLM toolset across a multi-national context.
Provide support and guidance for the use of PTCs Windchill PLM Software during the implementation and follow-on phases of the project.
Following the roll-out, act as a focal point to resolve day-to-day user technical tool issues and manage their resolution in a timely & effective manner.
Deliver formal training & one-to-one coaching within different Engineering communities across the company's site locations.
Support the creation & update of processes affected by the implementation and guidance to Users on the new ways of working for Document, Part and Change Management topics.
Assist in the development and generation of training and support material ensuring a multi-national approach is achieved to deliver common training modules to the different user populations.
Offer guidance and best practice to ensure users are able to work optimally.
Assess implications & support the strategy of Migration Plans to move from legacy IT Tools to the new PLM Tool by working with multi-national project personnel.
Carry-out various business software administration tasks.
Provide technical support input for future tool developments in line with evolving business requirements & practices and carry out user acceptance testing.
Performance Indicators:
Skills and Knowledge:
Hands on working knowledge of Windchill PDMLink.
Advantageous to have appreciation of Engineering related PDM/PLM functions (CAD, Configuration Management, Product Data Management, Change Management).
Strong communication
Technically minded and confident able to conduct technical dialogue
Use of Microsoft Office applications Word, Excel, Outlook.
Previous experience of delivering training would be an advantage
Ability to operate as a team player
Willingness to travel as required
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