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Service Performance Analyst job in Knowsley

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Job Ref:  204545493
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
City:  Knowsley
Post Code:  L34
Salary:  £0 - £22000/annum
10/10/2016 16:39
Job title: Service Performance Analyst

Reference: E100139

Location: Knowsley

Duration: Permanent

Start date: ASAP

Pay rate: up to £22,000 pa

Industry sector: Engineering

Service Performance Analyst - Knowsley- Up to £22,000 pa

Working for a specialist engineering company based in Liverpool, you will be responsible for monitoring and reporting the performance of customer contracts.

Key duties:

* Collect and input engine performance data on a daily basis.
* Monitor and analyse engine performance levels against targets and expectations.
* Liaise with internal and external stakeholders, regarding engineering performance.
* Produce monthly and weekly reports on engine performance.
* Support Field Service Manager and Area Manager with performance monitoring and analysis issues.
* Provide information in response to ad-hoc requests from the business.
* Adhere to company policies and procedures as appropriate to work being undertaken.

Requirements for the role:

* Revenue Analysis skills and understanding.
* Excellent IT skills including Microsoft Excel.
* Strong Analytical skills.
* Good Attention to detail.
* Resilience under pressure.
* Good written and verbal communication skills.
* Some understanding of engineering terms and familiarity with practical applications.

The salary

A salary of up to £22,000 pa including shift allowance.

To apply for the role of Service Performance Analyst please click apply now
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