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Building Maintenance Technician job in Cambridge

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Job Ref:  204555551
Employer:  cv-library.co.uk
Industry:  Construction
Job Type:  Contract
Country:  United Kingdom
City:  Cambridge
Post Code:  CB1
Salary:  £13.50/hour double time sunday - Time and a half sat
10/10/2016 18:31
Ensure that the designated Cambridge Assessment Buildings are maintained to be safe, secure, and in excellent order by completion of helpdesk calls to target SLA, completion of planned maintenance tasks, and small improvement works. To support as appropriate the efficient and effective delivery of Front of House Services.

* Provide a consistent high level of customer services through systematic proactive provision of services in line with business agreed SLAs
Helpdesk Calls & Building Maintenance
* Ensure that all allocated helpdesk calls are prioritised to ensure minimum down time and that all technical and non-technical work is carried out in a safe and effective manner, complying with Group policies and SLA's
* Manage all types of statutory, planned, and reactive maintenance and routine checks of systems, equipment, and buildings ensuring compliance with all legal requirements and Group policies and procedures, including training received

Meeting Rooms
* Ensure meeting rooms are proactively managed including set up and daily checks of all rooms and equipment (both IT and non-IT) to support business and customers' needs, recording and escalating issues to management as required
* Restocking and maintenance of equipment (both IT and non-IT) including initial investigation of faults and issues, escalating to engineers when necessary
* Ensure all storage areas are kept clean and correctly stocked up
* Ensure all visitor issues on the day are dealt with immediately and they receive lunch vouchers and biscuits

Base trade qualification
Good customer service skills

* Basic IT skills e.g. Word/Excel
* Ability to work unsupervised and to take ownership of role and responsibilities
* Effective problem solving
* Excellent attention to detail
* Ability to work in a high pressure customer focussed environment working to short deadlines
* Ability to follow policies, procedures, and instructions
* Ability to build effective customer relationships in order to provide excellent customer service
* Effective communicator (both written and verbal)
* Willingness to undertake First - aid training

Reed Specialist Recruitment Limited is an employment agency and employment business
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