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IT Service Management Apprentice job in Stockport

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Job Ref:  204544859
Employer:  cv-library.co.uk
Country:  United Kingdom
City:  Stockport
Post Code:  SK1
Salary:  £269/week
10/10/2016 16:54
This is a fantastic apprenticeship opportunity for a passionate and energetic individual to start their career in the IT sector whilst working towards a nationally recognised qualification. Apply NOW!

You will be working for...
A company that delivers industry-leading software and solutions to insurance market giants such as esure, Tesco Bank and moneysupermarket - and now you can join them too. As the first person our clients speak to when something goes wrong, you'll be a reassuring voice to get things back on track. Working with the best in the business doesn't just need to be a dream, it can be a reality. With flexible hours, award-nominated learning programmes, our community volunteering scheme...and career development that's unsurpassed.

Be part of QA's 10k in Tech and add yourself to the UK's tech explosion!

In this job you will be...
Resolving application and product incidents on the helpdesk, you'll impress our customers with your technical know-how as you work out what's gone wrong. Putting the right measures in place to change the client's site construction or making sure the relevant technical specialist fixes it quickly, you'll impress them with the slick service they're receiving. This dynamic role isn't all about the techie side of things - it's about being a calm and confident voice at the end of the phone that makes everything better.

Employees are at the very heart of what they do and they have a very attractive package of benefits on top of their salaries which includes a generous holiday allowance each year, flexible hours, life assurance, smart casual dress code and a subsidised canteen. You will be based in our new state-of-the-art building, the Code works. Their campus has a games room next to our new restaurant and they also have an active social committee in which activities are arranged such as the summer BBQ, Christmas party, football games, archery and volunteering. They provide a free mini bus service that will collect and take you to Stockport train station every morning and afternoon.

Your training...
Are you a bit of a problem-solver? Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly-skilled IT Apprentice (all debt free!)Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:
- Networking and Architecture
- Mobile and Operating System
- Cloud Services
- Coding and Logic
- Business Process

Apprenticeships and Vendor qualifications L3
- Advanced Apprenticeship Infrastructure Technician Level 3 (equivalent to A- level educational level), MTA Networking Fundamentals, MTA Mobility and Devices Fundamentals, MTA Cloud Fundamentals, One Microsoft MOC on demanded course

Who should apply...
Candidate will need to have great communication skills - so helpdesk and customer service experience would be a big plus. With GCSE's (or equivalent) in maths and English (grades A-C), a vocational IT qualification would be nice but isn't essential. Obviously you'll need to be computer literate, with some experience of operating systems and/or PCs - and you'll be keen to learn as much as you can about our products. And if you've got any know-how about the insurance industry - that would be even better.

Other important information:
Please note that due to the nature of our business, all successful applicants will need to pass our employment, security and financial checks.

Daily working hours: 37.5 hours per week.

What happens when I finish my apprenticeship...
92% of QA Apprentices secure permanent employment after finishing their IT apprenticeship. Additionally, may be opportunities to undertake further learning such as Higher apprenticeships.

It only takes a minute to apply for an IT apprenticeship with QA and begin your IT career with great prospects today.

QA's apprenticeship programmes are part-funded by ESF. The ESF is Europe's main instrument for supporting jobs, helping people get better jobs and ensuringfairer job opportunities for all EU citizens

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached
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