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IT Operations And Support Apprentice job in Dundee

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Job Ref:  204544016
Employer:  cv-library.co.uk
Country:  United Kingdom
City:  Dundee
Post Code:  DD3
Salary:  £201/week
10/10/2016 16:54
This is a fantastic role that allows you to look at ICT networking development as well as other technical aspects of the Document Management world. Apply now!

You will be working for...

One of the leading ICT Solutions and Multi-Functional Device & Printing Solutions companies in Scotland. They provide their clients with the correct equipment, customer service and aftercare to ensure their company runs smoothly and efficiently,

Be part of QA's 10k in tech and add yourself to the UK's tech explosion!

In this job you will...

- Shadow IT and Multi-functional Device Engineers
- Resolve issues by means of telephone support, online remote support & customer onsite visits once trained
- Prepare equipment for delivery
- Assist installing new equipment and software
- Communicate effectively with customers
- Follow training plans and complete necessary training courses
- Tidy and maintain store room and check stock supplies
- Complete electronic paper work

You will have support from an experienced team of people around you and be provided full training required. Progressive career path opportunities, progressive salary plan in line with training and experience, bonus opportunities, immediate start for the right candidate and company vehicle provided.

Your training will...

Start with a 12-14 month IT apprenticeship, which consists of training in small groups and work based assessment covering: Operating systems, Server administration, Customer support, Networking and Security.

You will gain a Diploma for Information Technology & Telecommunications Professionals SCQF Level 6 plus MCP in Windows 7/8 Configuration and Interconnecting Cisco Networking Devices Part 1.

This is a fantastic opportunity to start a long and rewarding career in IT.

Who should apply...

Our client is looking for an energetic, positive team player who has excellent customer service skills. The candidate must have at least 5 standards (Level 1 - 3) OR 5 National Level 5 grades, both qualifications must include Maths and English and a full driving license would be an advantage.

What happens when I finish my apprenticeship...

Development opportunities will be available after the initial 12 months plus progression opportunities within the company depending on candidate's performance.

It only takes a minute to apply for an IT apprenticeship with QA and begin your IT career with great prospects today.

QA's apprenticeship programmes are part-funded by ESF. The ESF is Europe's main instrument for supporting jobs, helping people get better jobs and ensuringfairer job opportunities for all EU citizens

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached
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