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IT 1st Line Support Apprentice job in Liverpool

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Job Ref:  204543948
Employer:  cv-library.co.uk
Country:  United Kingdom
County/State:  Merseyside
City:  Liverpool
Post Code:  L13
Salary:  £153/week
10/10/2016 16:54
Start your career with this unique opportunity with very exciting future prospects to work with customers such as; The UN, Gatwick Airport, Shell and the MOD. Apply now!

You will be working for...

An award winning system integrator and consultancy, focused on biometric technology, identity management and video analytics for the purpose of providing secure identity assurance with real commercial benefit. Extensive experience and internal technical resource has enabled us to develop IP software that can be integrated across all biometric platforms ensuring unbiased and reliable recommendations. Genuine customer focus guarantees our recommendations and solutions are personalised to meet clients' specific requirements.

Our in-house team of technology consultants allows us to customise solution development to specifically meet client requirements; using cloud based technologies and all biometric platforms including: iris recognition, face recognition, fingerprint recognition, hand recognition and vein recognition. Industry-based best practice and project management methodology, our solution and service offerings help clients realise the full benefit of strong authentication and behavioural analytics.

Be part of QA's 10k in Tech and add yourself to the UK's tech explosion!

In this job you will...

- Use your I.T. skills help troubleshoot and resolve customer issues quickly and efficiently
- Get involved in the setup and configuration of our biometric hardware and software customers for our products and services across the globe
- Help support our software developers by testing software solutions prior to them being released to our customers
- Provide remote technical support to HRS engineers who are installing our products on sites across the U.K.
- Provide input into our product roadmap, helping shape the future direction of our product set
- Assisting with decommission/QA testing
- Assisting with PreConfig of equipment
- Assist with software site setup; Pre-enrolment set-up, delivery management, logins and enabling jobs that prepare for builds
- Give on-site support (good development for support role)

Your starting salary will be £8,000, reviewed after 12 months. In addition you will receive 24 days holiday entitlement, up to 5% discretionary bonus, generous pension scheme, and a whole host of lifestyle benefits

As an apprentice, you'll get to work on live projects whilst benefiting from practical hands on experience to build your technical, business and commercial knowledge. It's all designed to prepare you for an exciting career at HRS while adding real value to the business and its future.

You'll get to see exactly how we develop, build and deliver our robust technology products to meet our client's requirements. Don't expect any special treatment, you'll be expected to contribute great ideas and thinking, and deliver innovative

Your training...

Are you a bit of a problem-solver? Eager to take your technology knowledge to the next level?

Our training programme is designed to provide you with real-world skills using the most recent IT Technologies to transform you into a highly-skilled IT Apprentice (all debt free!)Our apprenticeships blends on-the-job experience, face-to-face workshops and online learning which will teach you a range of new skills including:

- Networking and Architecture
- Mobile and Operating System
- Cloud Services
- Coding and Logic
- Business Process

Apprenticeships and Vendor qualifications L3

Advanced Apprenticeship Infrastructure Technician Level 3 ( equivalent to A- level educational level), MTA Networking Fundamentals, MTA Mobility and Devices Fundamentals, MTA Cloud Fundamentals, One Microsoft MOC on demanded course

Who should apply...

Our client is looking for a candidate that is able to demonstrate a real passion for technology and ideally has 5 GCSE Grades (C and above) or equivalent, including Maths and English.

What happens when I finish my apprenticeship...

92% of QA Apprentices secure permanent employment after finishing their IT apprenticeship. Additionally may be opportunities to undertake further learning such as Higher apprenticeships.

It only takes a minute to apply for an IT apprenticeship with QA and begin your IT career with great prospects today.

QA's apprenticeship programmes are part-funded by ESF. The ESF is Europe's main instrument for supporting jobs, helping people get better jobs and ensuringfairer job opportunities for all EU citizens

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached
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