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2nd line Support Analyst / Handforth / £22-28K job in Handforth

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Job Ref:  204543849
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Handforth
Post Code:  SK9
Salary:  £22000 - £28000/annum
10/10/2016 16:54
2nd Line Support Analyst / Handforth / £22-28K

Exchange / Powercell / VMware / SQL / Citrix

A very successful Managed Service Provider, based in Cheshire, is looking to recruit a 2nd Line Support Analysts due to company growth.

Working to industry recognised best practice, my client delivers solutions in all areas, including ERP, IT Support, Managed Services and Application Development.

Microsoft Accreditations are absolutely essential; you will not be considered if you do not have either of the following qualifications:

MCSA/MCITP 2008 and/or MCSA/MCSE 2012

Required Knowledge, Experience and Skills.


- Microsoft Exchange 2010/2013
- Microsoft Lync Server 2010
- Spam filtering technologies
- Powershell
- Microsoft AD, DHCP, DNS, DFS, Profiles, Group Policy
- Windows Server 2003+R2, 2008+R2, 2012+R2
- Hypervisor technology specifically VMWare & Hyper-V
- Microsoft server qualifications are must MCSA/MCITP 2008 and/or MCSA/MCSE 2012.
- 5-8 years IT support experience + Experience of 2nd line support and troubleshooting with live customers
- The applicant must have significant IT experience in a customer focused environment, primarily concentrating in technical support and investigative troubleshooting.
- A proven technical background
- Citrix XenApp & Microsoft RDS
- IBM Hardware
- Microsoft SQL Server 2008 & 2012


- Experience of a technical support desk is desirable
- Some level of Microsoft infrastructure skill-set is desirable

Anyone from an MSP/Service Desk background/environment working with governance/ITIL would be an ideal candidate.

This is an excellent opportunity to join a progressive organisation which is entering an exciting phase in its long term development. With a structured training and development program, the 2nd line engineer role offers great potential for development and the chance to join and experienced team with a broad technical knowledge base.

Interviews are already taking place so if you are interested be sure to send your CV asap.

2nd Line Support Analyst / Handforth / £22-28K

Exchange / Powercell / VMware / SQL / Citrx
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