Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

Service Desk Analyst job in Cambridge

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  204543159
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
County/State:  Cambridgeshire
City:  Cambridge
Post Code:  CB1
Salary:  £20000 - £23000/annum
18/10/2016 14:20
Service Desk Analyst - Cambridge - £20,000 - £23,000 - 6 Month Contract

CAMBRIDGE, United Kingdom - You will provide 1st Line support to a range of customers across the globe and demonstrate excellent customer service and communication skills. You will answer service Desk calls, meeting agreed KPI's and also manage emails sent to the Service Desk.

As a senior Service Desk Analyst you will mentor and train members of the team- Plan, monitor and schedule work as well as delegating your own. Furthermore, you will understand key processes such as incident management, service requests and Service Level management.


- Excellent customer service and communication skills

- Previous experience in a service Desk environment

- Knowledge of Active Directory

Interested? Send your CV for immediate review and further details.

THE ONE GROUP is Cambridgeshire's largest independent specialist recruitment business. With offices in Cambridge and Peterborough, our recruitment divisions include, Accountancy, Executive, HR, IT, Office and Sales & Marketing
Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software