|Job Ref:||160001Z5||Employer:||Cummins Inc.||Country:||United States||County/State:||Louisiana||City:||Morgan City||Address:||Post Date:||13/10/2016 03:04|
Skill Level A
Level II Technician plus:
Ability to train Service Personnel to develop their diagnostic skills
Able to identify opportunities for work process improvements and recommend appropriate action
Able to develop and maintain productive working relationships
Ability to prepare reports providing feedback on service interventions
Able to understand and follow the Technical Support Request ((TSR) process
Skill Level B
Skill Level A plus:
Ability to identify and resolve engine system failures relating to and impacted by component failure
Ability to guide / coach other service technicians (including non-Cummins technicians) through complex service interventions and diagnostic issues
Can resolve complex technical problems Education, Licenses, Certifications
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit
Significant field service work experience
Expert level knowledge of and/or experience with engine products
Customer service experience
Experience providing technical advice and coaching to more junior technicians (preferred)
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. To learn more about E-Verify, including your rights and responsibilities, please visit company website .
Ready to take care of the customer? Apply for this opportunity and start your career with Cummins today.