|Job Ref:||204566000||Employer:||cv-library.co.uk||Industry:||Civil and Structural||Job Type:||Permanent||Country:||United Kingdom||County/State:||Surrey||City:||Camberley||Address:||Post Code:||GU15||Salary:||£27000/annum||Post Date:||18/10/2016 14:25|
Our client, based in Camberley, is looking for a Technical Advisor on a temp to perm basis.|
Reporting to: Deputy Manager, Technical Services
To resolve customer enquiries (from the dealer network and end users), by answering telephone calls to the Technical department and providing timely and accurate technical information.
Jobholder spends approximately 80% of time on telephone.
Technically qualified, preferably in mechanical engineering
Excellent communication skills; effective telephone skills for managing calls and building a relationship with the dealer network
Strong customer orientation; able to understand the customer requirements and willing to go the extra mile to ensure that issues are resolved appropriately
Patient, calm, polite and efficient
Self-starter, able to investigate and work on own initiative
Able to work effectively under pressure; busy department with a high volume of calls
Able to prepare management information as required
IT literacy (Word, Excel, MS Office) SAP
Experience of working with machinery ,2 and 4 stroke engines
Clear understanding of Engineering specifications and drawings.
Index Recruitment is acting as an Employment Agency in relation to this vacancy.
If you would like to apply please send your CV together with your salary requirements, notice period and reasons for leaving past and present employment.
"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion