|Job Ref:||204566738||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Cambridgeshire||City:||Cambridge||Address:||Post Code:||CB1||Salary:||£25000 - £30000/annum||Post Date:||19/10/2016 09:35|
Senior Service Desk Analyst - Cambridge - £25,000 - £30,000|
CAMBRIDGE, United Kingdom - As a Senior Service Desk Analyst, you will be the escalation contact for the 1st Line team for complex issues and work closely with the Service Desk manager to delegate work across the team and assist with ongoing projects.
Ideally you will have extensive experience supporting Mac and Windows users as well as Linux being a desirable. You will have the ability to manage and prioritise tasks as well as mentoring, guiding and training less experienced members of the team.
KEY SKILLS & EXPERIENCE
- Excellent customer service and communication skills
- Previous experience in a service Desk environment
- Knowledge of Active Directory, Office 365, Outlook and Exchange
- Experience using Windows Server as well as deployment of VMWare
Interested? Send your CV for immediate review and further details- or (Apply online only)
THE ONE GROUP is Cambridgeshire's largest independent specialist recruitment business. With offices in Cambridge and Peterborough, our recruitment divisions include, Accountancy, Executive, HR, IT, Office and Sales & Marketing