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Operations manager in dundee job in Dundee

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Job Ref:  020916
Employer:  Randstad
Job Type:  Permanent
Country:  United Kingdom
City:  Dundee
Post Code:  DD3
Salary:  £ 40,000 - £ 45,000 per year, Car + Benefits
18/10/2016 00:20
Are you looking for your next role with one of Scotland's most revered privately owned FM firms? Are you Fife based and come from a mechanical background? Have you got mamagement experience? If so, then I have your next role!
My client is looking for an experienced FM operations manager from a hard services background to manage two of their longest running and most profitable contracts in the Fife area. The role has an immediate start, and comes with a very competitive salary, car allowance and other benefits.
I have prearranged interview slots for the forthcoming two weeks so please apply immediately as opportunities such as this do not come round on a regular basis
Role Summary
Focus on close and contact interaction with your client base to ensure successful delivery of Facilities Management, Commercial Servicing, and Maintenance & Repairs to achieve the highest standards in customer satisfaction
Work closely with Account Managers to ensure Key Account deliverables are met / achieved
Manage the allocated engineer teams to deliver planned maintenance, reactive works and projects on time, on budget and to the company's quality requirements, you will ensure the highest standards in health & safety, operations processes, legislative and client specification compliance are achieved
From the entire remit of the territory, the commercial business unit focus is to be class leaders in:

* Service, maintenance & repair in all engineering disciplines for the commercial building services markets.
* Facilities Management services for the commercial building services market.
Main Responsibilities

* Prepare and regularly update maintenance schedules and plans in agreement with clients that meet the overall objectives of the business to ensure resource is not over committed at any particular period.
* Provide regular condition status reports to clients and, where and when appropriate, make recommendations for capital investment to ensure continuity of their operations and involve projects personnel to provide solutions for plant and equipment replacement.
* Plan, schedule, requisition materials, assess workload to agreed regular reporting periods to achieve output and on time delivery targets cost effectively and that the necessary manpower, competence, skill, knowledge, plant, tooling, materials and any other resources are available to achieve targets.
* Comply with all legislative requirements and health & safety obligations covering risk assessments and method statements, COSHH analysis, quality control and operational processes including regular housekeeping and maintenance regimes are all documented and followed to effect a safe working environment.
* Actively engage to achieve continuous improvement without risk to compliance and health & safety and quality.
* Supervise allocated teams and projects and/or clients in accordance with the Company's Integrated Management System (IMS).
* Pro-actively interact with the Resource Manager and other territory maintenance and projects personnel to ensure successful forward forecasting of commitments to resources.
* Promote on time attendance & completion, right first time and zero defects/return visits as the expected standard and quality of service.
* Ensure you understand and are fully conversant with each allocated project and/or client individual contractual obligations and ensure performances are not compromised as a result of contractual non-compliance.
* Supervise the various allocated maintenance teams to ensure the necessary planning, scheduling, material requisitioning and workload assessments are regularly updated to achieve and/or exceed planned output and on time delivery targets cost effectively.
* Resolve resource conflicts arising from genuine emergency calls that impact upon planned operations and ensure communication with clients and agreed re-planning is actively enforced.
* Integrate operational requirements with supply chain management of vendors.
* Influence selection of equipment and materials to re-engineer compliant but cost effective solutions that align to our supply chain agreements.
The above does not represent an exhaustive list of responsibilities and tasks but indicates the main responsibilities required. The Company reserves the right to require employees to perform other duties from time to time.

Experience & Qualifications

* Minimum 2 years operational management experience
* FM, commercial maintenance, servicing & repairs management and successful delivery.
* Proven experience of managing teams or a department.
* Understanding of and experience of operating SFG20.
* Track record in driving operational improvement.
* Hands on, make things happen approach.
* Excellent level of communication skills and customer interaction.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

skills Operations Manager Facilities Manager Hard Services
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