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Senior Infrastructure Engineer job in Newcastle upon Tyne

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Job Ref:  204572056
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
City:  Newcastle upon Tyne
Post Code:  NE2
Salary:  £400 - £450/day
19/10/2016 09:44
Senior Infrastructure Engineer

Please call me to confirm your application (Apply online only)

* CV Submission Deadline: Monday 5th Sept @ 12:30 pm
* Location: Benton Park North East
* Contract Length: 26/09/2016 to 16/06/2018
* Security Clearance Level Required: BPSS + Disclosure Scotland
* Essential Experience

Understand configuration management principles (CMDB) and tools, and have experience or training in the use of Configuration Management tools i.e. ServiceNow (Helsinki) / Remedy.

* Experience in the use of bug and issue tracking products i.e. JIRA.

* ITIL Service Operation (particularly Request Fulfilment, Incident/Problem/Change Management) and with significant experience of Service Transition

* Experience of working with developers and architects to develop and/or ensure that they develop appropriate documentation to safeguard the integrity of the system development and support process.

* ITIL Practitioner certification and experience in developing system architecture diagrams

* Experience of working in an agile delivery environment

* Build and configuration, administration and support of infrastructure technologies and solutions - hardware, software, commercial off the shelf (COTS) and opensource packages/solutions, virtual and cloud including IaaS, PaaS, SaaS

* Monitoring and event management, escalating and/or resolving issues highlighted

* Data management regulations and policies and Information Lifecycle Management frameworks and solutions Desirable

* Experienced in developing and supporting MS Dynamics 2011.

* Other areas of technology and solutions - experience and technical capability across projects and service lifecycle e.g. applications development, DevOps, solutions architecture

* Service reporting - production of management information and reports, dashboards etc.

* Overseeing teams supporting services that are aligned to the business strategy and operational requirements

* Exposure to structured problem management and troubleshooting

* Experience of ITIL Service Transition

* Awareness of project methodologies such as Agile, PRINCE2
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