|Job Ref:||204572891||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||City:||Bristol||Address:||Post Code:||BS5||Salary:||£28000/annum benefits||Post Date:||19/10/2016 09:44|
Application Support Analyst/Software Trainer - Home and Site Based, Bristol - to £28,000|
An expanding software house in Bristol are seeking a Application Support Analyst/Software Trainer to join their growing team.
This will be an interesting and varied role, suitable for someone who is excited by the challenge of working with different clients on a daily basis. The company provide software solutions for a range of mainly small customers throughout the South West region, and the successful candidate will have full responsibility for working with these customers to ensure that the software is running smoothly.
You will also provide full training both remotely and face to face for new software roll outs to ensure that clients have a detailed understanding of how it's used and how to get the best out of it. In addition to this you will from time to time be asked by clients to assist them in the basic support of their IT infrastructure.
The ideal candidate will have the following attributes:
* Proven experience of supporting external clients on software products
* Experience and knowledge of general IT support tasks
* The ability to provide training to new external customers
* Excellent customer facing/people skills
* The ability to prioritise your own workload
This represents a fantastic opportunity for the right person to make a real impact in a growing business. You will be the first dedicated support analyst in the organisation, and as such it is a great time to join the business at this stage of their development. The role will be home based, with the requirement to travel to client sites as and when required. These sites are based throughout the South West region, and travel to and from these areas will be fully expensed. On average, you would be likely to split your time 50/50 between home and site based work.
This is an urgent role, so please apply as soon as possible to avoid disappointment