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Service Desk Analyst / IT Customer Services Advisor - Surrey job in Surrey

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Job Ref:  204575350
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Surrey
City:  Surrey
Post Code:  KT15
Salary:  £17000 - £22000/annum + Benefits
19/10/2016 09:43
Service Desk Analyst / IT Customer Services Advisor - 21k - Redhill, Surrey

There has been a lot of talk throughout the IT and Service Desk industry about recruiting Service Desk Analyst's with exceptional Customer Service skills and train any IT skills gaps. This is exactly the recruitment strategy my Surrey based client are adopting.

We are looking for x3 IT Service Desk Analysts / IT Customer Services Advisors to work on a busy IT Support / Servcie Desk supporting a diverse range of technology.

We are not necessarily looking for candidates with previous IT Service Desk experience (Although this will help), but, candidate from a Customer Service / Contact Centre background with an excellent IT or technical apptitude.

The IT Service Desk Analyst must be able to demonstrate the following:

* Previous experience of working on an IT Service Desk or Customer Service or Contact Centre.
* Demonstrable interest in IT.
* Good technical / IT aptitude.
* Excellent Customer Service Skills.
* Excellent Communication Skills.
* An IT related qualification preferred but not essential.

The company we are representing are able to offer basic salary of up to 21k with an impressive benefits package which includes Holiday, Pension etc and very vibrant, social working environment,.

For a full job specification and a open, honest chat about the company and opportunity please call Tom West-Robinson at The One Group on (Apply online only) or
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