|Job Ref:||204578233||Employer:||cv-library.co.uk||Job Type:||Contract||Country:||United Kingdom||City:||Newcastle upon Tyne||Address:||Post Code:||NE2||Salary:||£270 - £280/day||Post Date:||19/10/2016 09:54|
UNIX Support Engineer x5|
£280 Per Day
World leading IT company are looking for x5 UNIX Support Engineers for an initial 6 month contract based in Newcastle. They are looking for UNIX Engineers who have experience in AIX as this is key to the project.
Essential Knowledge and Skills Required:
+ Unix (AIX, Solaris) - L2/L3 Support and Build Experience
+ Microsoft Windows Server (L2/L3) Support Experience
+ Experience in the use of Incident Management Tooling e.g. ServiceNow
+ Experience of Enterprise Monitoring Tooling e.g. HP Operations Manager
+ General understanding of related technologies (e.g. Networking)
+ Customer Service
+ Proactive, team player
+ Candidates should possess Disclosure Scotland/current BPSS clearance or be willing to undertake appropriate security vetting to achieve
+ Candidates should be UK national.
Description of Role
+ Provide Support (O\S, Software and Hardware) to the MFS Server Farm
+ Provide Support to the customer end users, ensuring SLA's are met.
+ Undertake Midrange Level 2 & 3 Builds to all flavours of UNIX
+ Provide a comprehensive support function for technology solutions and implementations, providing a full range of ITIL service delivery skills, e.g. Incident and Problem Management, Change Management, Configuration and Release Management.
+ Perform Root Cause Analysis where appropriate, propose and implement long-term fixes.
+ Perform preventative maintenance to ensure service levels continue to improve.
+ Software lifecycle - monitor product EOLs, define product roadmap, test and implement releases.
+ Service improvement - monitor systems and services to improve performance and reduce support overhead. Suggest enhancements that reduce the need for manual intervention using automation.
+ Support and Maintain the Anti-Virus software across the UNIX estate
+ Support and Maintain the clients networked printer solution
+ Ensure knowledge base articles are updated
+ Contribute to the development of the Quality Management System by writing documents, reviewing and attending meetings where necessary. Ensure adherence to ISO9001 accreditation