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UNIX Support Engineer x5 job in Newcastle upon Tyne

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Job Ref:  204578233
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
City:  Newcastle upon Tyne
Post Code:  NE2
Salary:  £270 - £280/day
19/10/2016 09:54
UNIX Support Engineer x5

£280 Per Day


World leading IT company are looking for x5 UNIX Support Engineers for an initial 6 month contract based in Newcastle. They are looking for UNIX Engineers who have experience in AIX as this is key to the project.

Essential Knowledge and Skills Required:

+ Unix (AIX, Solaris) - L2/L3 Support and Build Experience

+ Microsoft Windows Server (L2/L3) Support Experience

+ Experience in the use of Incident Management Tooling e.g. ServiceNow

+ Experience of Enterprise Monitoring Tooling e.g. HP Operations Manager

+ General understanding of related technologies (e.g. Networking)

+ Customer Service

+ Proactive, team player

+ Candidates should possess Disclosure Scotland/current BPSS clearance or be willing to undertake appropriate security vetting to achieve

+ Candidates should be UK national.

Description of Role

+ Provide Support (O\S, Software and Hardware) to the MFS Server Farm

+ Provide Support to the customer end users, ensuring SLA's are met.

+ Undertake Midrange Level 2 & 3 Builds to all flavours of UNIX

+ Provide a comprehensive support function for technology solutions and implementations, providing a full range of ITIL service delivery skills, e.g. Incident and Problem Management, Change Management, Configuration and Release Management.

+ Perform Root Cause Analysis where appropriate, propose and implement long-term fixes.

+ Perform preventative maintenance to ensure service levels continue to improve.

+ Software lifecycle - monitor product EOLs, define product roadmap, test and implement releases.

+ Service improvement - monitor systems and services to improve performance and reduce support overhead. Suggest enhancements that reduce the need for manual intervention using automation.

+ Support and Maintain the Anti-Virus software across the UNIX estate

+ Support and Maintain the clients networked printer solution

+ Ensure knowledge base articles are updated

+ Contribute to the development of the Quality Management System by writing documents, reviewing and attending meetings where necessary. Ensure adherence to ISO9001 accreditation
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