|Job Ref:||204592076||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Berkshire||City:||Reading||Address:||Post Code:||RG2||Salary:||£40000 - £50000/annum||Post Date:||24/10/2016 09:49|
Senior Software Support Analyst/Engineer - £40k - £50k - Reading, Berkshire|
Senior Software Support Analyst/Engineer required by a high-tech company based in Reading, Berkshire. The company is looking to add a Senior Software Support Analyst/Engineer to their existing product support team.
The successful Senior Software Support Analyst/Engineer will work alongside the software engineering team and will be responsible for;
* Liaising with both prospective and existing customers to help solve any issues and suggest improvements. As such the successful Software Support Analyst/Engineer will play a key role in the future development of the company's range of products.
* Assisting with training new customers in the use of the company's products.
* Communicating with customers via phone/email assisting with any issues
* Working alongside development team to suggest and take part in improvements to products
* Taking part in product demonstrations and tests including attending trade shows (optional)
This role would suit someone with an enthusiasm for technology and a desire to work in a varied technical role offering the chance to liaise with both technical and non-technical customers.
* Relevant degree in Computer Science, Software Engineering, Mathematics, Physics or similar
* Software product support or application support (ideally bespoke)
Experience in any of the following areas would be advantageous, but is not a prerequisite;
* 3D modelling or simulation
* PLC programming or an appreciation of ladder logic
* CAD or any knowledge of developing software for extensions to CAD related products
This is an exciting opportunity to join a growing software company offering training and career progression as well as the opportunity to attend international events. If you are looking for a role of this nature then please contact or phone (Apply online only)