|Job Ref:||202223123||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Yorkshire||City:||Leeds||Address:||Post Code:||LS7||Salary:||£30000 - £35000/annum bonus + benefits||Post Date:||24/10/2016 09:50|
Sage 200 Support Consultant / Support Analyst to join a thriving, large reseller of the full range of Sage ERP and CRM solutions. You will be based in their offices just North East of Leeds and will join a busy, professional team on the Sage 200 support desk. |
The company has a wealth of experience in the Sage accounting, ERP and CRM markets and always strives to give their clients' added value professional service. With over 20 years in the industry, they have worked with progressive companies that know the value of technology.
They are looking for an enthusiastic, detail oriented candidate with previous experience supporting Sage 200 software at a reseller or software house, or within an internal support role at an end user company. You will be a good problem solver with strong communication and people skills and someone who thrives in a team environment and has excellent follow-up skills.
You will be providing on-line, email and telephone support to their Sage 200 customers, analysing issues to isolate specific problems, and providing testing and documentation. For complex issues or systems related issues, you can escalate the problem to senior support members, the Sage 200 consultants or developers or to Sage itself.
*Solid experience of supporting Sage 200 solutions
*An understanding of accounting
*Strong desire to help people make better use of their software
*You are self-motivated, friendly and a good team player
*Able to prioritise and balance multiple tasks
*You can communicate and apply good interpersonal skills effectively while under pressure
Our client offers its staff a unique culture centred on a good lifestyle, a fun and hard working team, interesting work, a competitive salary and outstanding benefits including bonus scheme, life assurance, sick pay, discounts on shopping and help with child care.
If you have Sage 200 Support skills and would like to move to a large, successful reseller with an excellent reputation please get in touch with Jake King or Carolyn MacLurg at Ambis Resourcing as soon as possible