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General Enforcement Officer job in St. Albans

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Job Ref:  204594823
Employer:  cv-library.co.uk
Industry:  Construction
Job Type:  Permanent
Country:  United Kingdom
City:  St. Albans
Post Code:  AL1
Salary:  £12 - £15.05/hour
24/10/2016 10:35
General Enforcement Officer

Job Purpose

The overall purpose of this job is to deliver a variety of regulatory interventions and solutions through the provision and application of enforcement skills using their knowledge and expertise. This would include on and off site work. The officer would be expected to work across all regulatory disciplines, as required by work volumes and demands at the time.


* Undertaking site visits in a variety of different situations, in order to respond to straightforward enforcement issues and requests for intelligence/monitoring from businesses/public/manager and reporting back
* Provision of evidence in robust format capable of supporting a case, being referred onto a specialist officer/manager
* Issue of warning letters/penalties/and responses to complaints and enquiries in relation to straightforward enforcement issues, and be prepared to act as a witness if necessary in any court case or formal hearing
* Conduct duties in accordance with any written work instruction, and input all work onto the database software system in a accurate and timely fashion
* Provision of advice to businesses and public and the interpretation of legislation and policies, and refer cases of developing seriousness back to manager for case review
* Out of hours work as deemed necessary for case under investigation
* Understands and is committed to equal opportunities

Physical Demands;

* Operational work requires the post holder to carry out site visits. These are generally strenuous, due to the nature of the businesses and environments encountered. The post holder would be expected to encounter this physical demand every day as part of their day to day operational case load.
* The common daily demands would be as follows:
* operational work also requires the post holder to spend time in a bending and crouching position, to investigate and inspect difficult to access areas, for example ceiling voids and duct work, beneath pieces of industrial and catering plant, or areas with rough terrain and accumulations. The post holder would be expected to encounter this physical demand every day as part of their day to day operational case load
* Carrying work equipment, noise meters, laptops, tablets, in the above mentioned workplaces, as part of their daily enforcement activities-daily,
* To drive a car to access areas around the district and to attend meetings, to be able to carry and transport heavy equipment e.g. sampling box, noise and surveillance equipment (daily basis) etc,

Mental Demands;

* The post holder will be expected to manage an individual caseload and be able to prioritise their daily tasks according to the demands of a service which is both reactive and proactive. Such tasks would include the research and preparation required to write technical/legal reports. This will place a significant demand upon the post holder's ability to concentrate, due to the level of distractions from colleagues, telephone calls, and request for information generally. This demand would be expected to be experienced on a daily basis.
* The post holder will be expected to undertake and also assess the evidential quality and robustness of legal paperwork relating to either their own enforcement action. They will have to exercise high levels of concentration in an environment where they are disturbed every hour by telephone calls and requests for work from other officers. The ability and requirement to concentrate is made all the more essential due to the nature of the work. Enforcement decisions impact directly upon people's lives and businesses, and mistakes may cost the council its reputation. (Daily)

Emotional Demands;

* The post holder may be responsible for supporting specialist officers who are carrying out investigations/responses where parts of the community or families are adversely affected. For example; a contamination incident or losses of water supply, would affect a significant part of the community and demand a calm and professional assessment in the middle of a complex and stressful situation. A work place fatality or infectious disease affecting the elderly, ill, or young, would require the post holder to be calm and professional whilst dealing with people who are suffering from bereavement or worry, and are demanding action taken that may not be appropriate. Although this is reactive in nature and therefore hard to predict, this demand could occur weekly.

Working Conditions

* Handling of potentially hazardous substances; for example faecal material which may be infected with pathogenic organisms.(possibly daily in an outbreak situation)
* Handling unfit, spoiled and decomposing foodstuffs during seizures.(possibly once per month)
* Contact with potentially filthy domestic and commercial environments which may be rodent, bed bug or cockroach infested (monthly)
* Exposure to varying working temperatures, for example; hot humid kitchen, into a number of walk in freezers/chillers; (daily)
* Exposure to dust and smoke, which may contain unknown chemical elements, on construction sites; (weekly)
* Contact with people who are potentially under the influence of alcohol or illegal substances, especially during out of hours work, for noise or licensing (monthly)
* Wearing when required uncomfortable protective clothing, for example, stab vests, safety boots, hard hats, face masks. (weekly)

Other Employment requirements

All of this will require the post holder to work flexibly to respond to cases which occur outside of normal office hours.

* A clean driving licence is required
* A Criminal Records Bureau clearance is required
* This job may be suitable for home working.


* NVQ Level 4/5 or equivalent qualification in relevant subject area or equivalent experience or
* Relevant professional qualification or
* Membership of relevant professional practising body
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