|Job Ref:||204597000||Employer:||cv-library.co.uk||Job Type:||Permanent||Country:||United Kingdom||County/State:||Norfolk||City:||Norfolk||Address:||Post Code:||NR17||Salary:||£16000 - £20000/annum||Post Date:||30/09/2016 04:29|
Job: Service Desk Analyst |
Location: Norwich, Norfolk
Permanent Salary: Up to 18 22K
I have a new opportunity for an enthusiastic individual who wants to enter the IT Sector or to progress in a new environment with huge prospects. The role will involve providing support to the business, resolving IT issues, logging calls and keeping customers informed. You will be responsible for accurately recording and managing of all IT incidents right through to successful completion and will be instrumental in the team s overall success.
The successful candidate will have good communication skills, a desire to progress in IT and have a strong work ethic. This is an ideal role for someone who has invested in themselves to gain relevant IT qualifications and now needs an opportunity to utilise their skill set.
Experience / Skills required:
Good understanding of MS operating systems and MS Office suite
A good overall knowledge of current applications and technologies
IT qualifications or previous experience in an IT service environment
Strong customer service skills / ability to work in a team
A full clean driver s licence