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Helpdesk Administrator job in Guildford

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Job Ref:  204599967
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Contract
Country:  United Kingdom
County/State:  Surrey
City:  Guildford
Post Code:  GU1
Salary:  £9 - £10.20/hour
30/09/2016 02:22
Helpdesk Administrator

Hours : 8am to 5pm

Monday to Friday

Location Guildford, Surrey

£10.20 per hour depending on experience

I am currently recruiting for a HELPDESK ADMINISTRATOR who have experience in working in Maintenance / Facilities . You will be working as part of the team who carry out maintenance, the successful Helpdesk

Administrators will be responsible for the following:
Taking calls regarding facilities and maintenance issues
Logging all incoming calls/emails for the Helpdesk
Providing a high level of customer service at all times
Preparing reports and documentation
Updating electronic records
Ordering materials and parts for the engineers
Collating timesheets from engineers
Client facing

• Good Organisation Skills
• A problem solver
• Analytical
• Highly articulate both orally and in written work
• Excellent interpersonal skills
• Strong customer orientation
• Attention to detail
• Motivated and organized with a desire for improving performance and delivering exceptional results
• Computer literate - Microsoft software packages to intermediate level
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