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Electrical help desk engineer in dungannon job in Dungannon

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Job Ref:  2016-32530
Employer:  Randstad
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
City:  Dungannon
Salary:  Attractive Salary and benefits
21/10/2016 00:31
Terex is a global manufacturer of lifting and material processing products and services that deliver lifecycle solutions to maximize customer return on investment. Terex delivers lifecycle solutions to a broad range of industries, including construction, infrastructure, manufacturing, shipping, transportation, refining, energy, utility, quarrying and mining.
Terex reports in three business segments: Aerial Work Platforms; Cranes; and Materials Processing. Terex offers financial products and services to assist in the acquisition of Terex equipment through Terex Financial Services. For more information about Terex, its products and services, visit NA and/or NA.
Terex are currently recruiting for an Electrical Help Desk Engineer to be based at our Dungannon site. This is an exciting opportunity to work with one of NI largest engineering companies.
Reporting to the Helpdesk & Service Manager, you will be responsible for providing a first class technical assistance to our dealers and customers worldwide through the Helpdesk support function.
  • Working as part of a dedicated helpdesk team delivering first class service to dealers and customers
  • Answering electrical queries from our worldwide dealer network
  • Support training department in developing training material for dealer and department training
  • Liaising with electrical design team highlighting deficiencies in field product and proposing modifications and retesting products
  • Attending NPPD meetings within factory and or site
  • Mentor team members
  • Out Of Hours Call Out support
  • Occasional worldwide travel to support dealers and customers
Essential Experience & Qualifications
  • Qualified Electrical Engineer with a minimum of 3 years practical field experience, preferably with HNC, HND or degree level qualifications
  • Must have a minimum of 3 years electrical maintenance experience
  • Have strong general electrical maintenance skill base with knowledge of diesel hydraulic power and auto electrics experience
  • A working knowledge of Low / High voltage regulations
  • Hold a valid clean driving licence and passport
  • Be computer literate with experience in Microsoft Office packages
  • Have relevant practical experience with high / low voltage equipment in a number of capacities, preferably in the Crushing & Screening Industry
  • A practical understanding of Dual Power technology and control panel logic
Knowledge, Skills and Abilities:
  • Self-motivated and high energy
  • Ability to work within a team
  • Be able to work on your own initiative with minimal supervision
  • Flexibility and ability to work in an environment that is fluid with constantly changing priorities
  • Ability to work under pressure and meet deadlines.
  • Customer focus
  • Problem solving abilities
  • Action Orientation
  • Excellent verbal and written skills
  • Ability to influence at all levels
  • Highest level of integrity, honesty and trust
  • Drive for results
  • Excellent listening skills
  • Business Acumen
  • Perseverance
  • Enjoyment in helping people to learn and develop
  • Strong analytical skills and attention to detail is essential for success in this role
All applicants must demonstrate through their application form, how they meet the criteria for the position applied for.
We reserve the right to enhance our selection criteria at the short listing stage, if required.
The successful candidate will be offered an attractive salary and benefits package, plus the opportunity to work in a leading, global engineering organisation. You will also be offered excellent career and personal development opportunities.
To apply for this role please click the link below or visit the following website NA and select the relevant role from our website. Applicants must complete the relevant application form.
All applicants must demonstrate through their application form how they meet the criteria for the position applied for. We reserve the right to enhance our selection criteria at the short listing stage, if required.
Closing date for receipt of application forms is Monday 26 th September at 9.00am.
TEREX is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of the community.
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