Search Jobs

Hold CTRL to choose multiple sectors (up to 3)


Hold CTRL to choose multiple sectors (up to 3)

Project Co-ordinator job in Solihull

  • Show me jobs like this one
  • More jobs from this recruiter
  • Email this job to a friend
  • Print this job
Job Ref:  204606174
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
City:  Solihull
Post Code:  B91
30/09/2016 04:30
Convergence Group has an exciting opportunity for a Project Co-ordinator to join the team based in Shirley, Solihull. You will be on a full time permanent contract, with a highly competitive salary.

Project Co-ordinator- Job Role

Ensure all orders are managed efficiently and pro-actively throughout the order lifecycle. Customer communication and supplier management are two essential skillsets within this position. This role underpins a high performance provisioning team, ensuring we can support the company strategy of being the leading supplier of data network services.

Accountabilities as our Project Co-ordinator:

- Responsible for all administration pertaining to procurement and tracking of orders and ensuring all associated hardware required is ordered and allocated accordingly.

- Ensuring all relevant fields on internal systems are updated real time and delivery dates are accurately forecasted.

- Ensuring that customers are kept informed of progress via telephone communication, email and weekly

- reports throughout the provision of service, with any issues highlighted (eg wayleave).

- Interacting with other key departments within the company for new project requirements

- and keeping Account Managers informed of any pending issues.

- Dealing with any potential customer escalations and highlighting any issues to the relevant Account/Project Managers.

- Escalate to Suppliers and proactively chase for order progression to ensure key deliverable dates are met.

- Ensuring any excess/additional charges are approved by the customer prior to providing agreement to

- Suppliers to continue with work.

- Monitoring and running key departmental reports to maintain regular updates and chasing of key activities.

- Ensuring internal tasks to other departments are raised within SLA.

- Highlight any pricing queries back to the Project/Account manager.

- Advising Network Operations Centre of engineer installation requirements.

- Ensuring Suppliers portals are fully utilised for the purpose of ordering and obtaining order updates.

- Adhoc administration duties as and when requested by line manager.

Our ideal Project Co-ordinator:

- Previous experience in provisioning is essential

- Experience within the telecoms industry would be advantageous

- Good attention to detail

- Customer facing with great customer services skills

- Problem ownership - seeing through to resolution

- Ability to prioritise workload

- Good communications/interpersonal skills

- Ability to work un-supervised, practical and organised with excellent time management skills

- Always seeking best practice and improvement.

- Team player

If you feel you are the right candidate for the role as our Project Co-ordinator then please click 'apply' now! We'd love to hear from you
Copyright © Rengineeringjobs.com Job Board 2011  | Powered by JobMount Job Board Software