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Technical Service Delivery Manager / ITIL / Citrix job in Croydon

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Job Ref:  204603485
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  Croydon
Salary:  £44000/annum + Benefits
22/10/2016 03:26
Technical Service Delivery Manager / ITIL / Citrix
East Croydon
£44,400 + Benefits

A Head for Pensions. A Heart for People
Our client is a £23 billion organisation that protects millions of people who belong to thousands of eligible pension schemes throughout the UK.

Hundreds of thousands of people depend on them to pay compensation for the pension they lost when their employers or former employers went bust and could no longer afford to pay what they had promised.

They don?t choose to come to them, but they?re there as the lifeboat when they need them ? and they value every member. For our client, it?s all about protecting people?s futures ? and that?s their vision. So, why not join them and make a real difference to people?s lives?

Are you an enthusiastic Technical Service Delivery Manager looking for a new challenge? Can you demonstrate a history of service management, incident and change management, continual service improvement and customer satisfaction for assigned products and services?

As the successful applicant you will be ITIL qualified and have a history of working with 3rd party suppliers to ensure delivery of business services in line with pre agreed service levels. You will have managed and improved Service Level Agreements and used ITIL methodologies to help demonstrate improvements made to the business.

You will have a good balance between technical skills and business acumen, as well as possessing outstanding attention to detail, communication and organisational skills.

In return, our client offers a competitive salary and benefits, modern working environment and excellent career development.

Our client operates the ?two ticks? scheme. Candidates with a disability who meet the essential criteria for this role will be guaranteed an interview under this scheme.

They are an equal opportunities employer and welcome applications from all sections of the community.

No agencies please
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