|Job Ref:||204607775||Employer:||cv-library.co.uk||Industry:||Civil and Structural||Job Type:||Permanent||Country:||United Kingdom||County/State:||Hertfordshire||City:||Hertfordshire||Address:||Post Code:||WD5||Salary:||£28000/annum||Post Date:||24/10/2016 10:53|
This is a highly rewarding position, joining a strong and dedicated operations team providing a high level of job satisfaction. The successful candidate must be self-motivated and able to organise oneself but as important is to operate and contribute to the operational team, whilst able to deliver the highest level of customer service to all clients. They should have the ability to carry out the installation, maintenance & repairs as required of Fire & Security systems.
DUTIES AND RESPONSIBILITIES:
Carry out Installation and Commissioning of electronic Fire & Security systems
Carry out Maintenance and Repairs if required
To provide reliable, quality support to our customers at all times
To have a professional telephone and face to face manor
Assist customers and regional team with technical issues either on the phone or face to face
Have a flexible approach to working hours when required
Provide assistance and training to other team members as required Be included on the "On Call Rota"
SKILLS, COMPETENCIES & ATTRIBUTES:
Must have a high level of experience of our industry
Excellent technical knowledge of Fire & Security Systems
Have a systematic/logical approach to tasks & problems
Ensure all tasks are carried out quickly & efficiently
Be presentable in person and in vehicle and tools
Excellent communication and organisational skills
Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock.
Understand the need for precise completion of paperwork records of jobs and full use of PDA device.
Have a polite but assertive telephone manor
Good knowledge of London and the home counties Postcodes
Good Customer service skills Ability to motivate staff & Colleagues and lead by example
The Ability to think laterally and "Out of the Box" Prompt and consistent time keeping
HEALTH & SAFETY RESPONSIBILITIES:
The successful candidate must be able to demonstrate a personal commitment to Health, Safety and the environment by following:
The companies Health & Safety policy & procedures
The Health & Safety at work act along with all site specific & statutory health, safety and environmental regulations & policies
Method statements and Risk assessments
Participate & understand tool box talks