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Security Service Engineer job in Manchester

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Job Ref:  204320770
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
City:  Manchester
Post Code:  M13
Salary:  £26000 - £30000/annum + On Call + pda + fleet vehicle
02/10/2016 02:10
Our Client who are leader in the field of Integrated Security Solutions are looking for an additional Field Service Engineer to cover the North West region, particularly around Manchester based clients.

This role will deal with daily fault requests and PPM duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure.

The engineering role will require a great deal of flexibility and you will need to demonstrate a 'can do' attitude and be able to stay away when required. You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background.

The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Successful candidate will be expected to work off patch and to possibly spend time away from home on the odd occasion.

Duties and Responsibilities

• Provide a reliable, courteous, efficient and effective service.
• Maintain a positive image of the company to the customer at all times, through high standards of dress and customer communications.
• At the completion of each service visit close or update the helpdesk with the call status
• Ensure that any company vehicle provided is maintained in good working order
• Maintain a high level of personal performance demonstrating a willingness to help colleagues.
• A flexible approach to working hours.
• Adhere to the company's Management Systems.
• To undertake any other duties as required by the Service Manager in delivering a top class service to the client
• Assist with the call out rota.

Field Based
• To provide day to day care, maintenance and repair of the large scale Analogue and Digital CCTV Systems on public highways and general areas.
• To provide day to day care, maintenance and repair of the large scale control rooms.
• To provide day to day care, maintenance and repair of the Access Control Systems.
• To be able to support and maintain Perimeter Detection Systems
• To complete a planned preventative maintenance regime.
• Occasional nights away.
• Assist with the call out rota.

Site Based (when required to cover site based colleagues)
• To provide day to day care, maintenance and repair of the access control system, and CCTV systems based on site.
• To be able to support all team members of the security team
• To be able to support and maintain the perimeter detection systems based on site.
• To follow a planned preventative maintenance regime on a continuous rolling program.
• To liaise with subcontractors and escort them on site.
• To produce weekly reports and feedback to service manager.
• Nights away from home to cover remote sites during holiday cover - or as deemed necessary.
• Assist with the call out rota.

The Person
• Analytical thinker, with a methodical approach to problem solving.
• Confident and able to complete documentation
• Able to multitask and work to tight schedules.
• Good at knowledge sharing
• Keen to develop new skills.
• Good self-discipline skills (organized, reliable, self-starter).
• Flexible approach to working practices and requirements.
• Team player - offers support and knows when to seek help.
• Strong customer and communication skills.
• Good telephone manner that inspires customer confidence.

• Sound knowledge of CCTV, IT and PID Systems on varying scales.
• Sound knowledge of Access Control systems with Site Mustering
• Sound knowledge of DVR systems.
• On site repair capability.
• It is desirable to have knowledge of:
• PID's
• Coretech GUI
• CCURE Access Control and Interllex
• Synergy
• Video Matrix Systems
• Visimetrics DVR
• Raid Recording
• First line repairs on Gates and Barriers (various)

If you are keen to be considered please send us your updated CV for review. We will endeavour to come back to you within 24 hours to let you know either way, in some rare circumstances we may not be able to come back to you due to the numbers of applications
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