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Call Centre Advisor job in Hatfield

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Job Ref:  204612874
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  Hertfordshire
City:  Hatfield
Post Code:  DN7
Salary:  £20000/annum plus Bonus
02/10/2016 03:58
Call Centre Advisor

£20,000 salary + bonus and benefits

Ocado is the world's largest dedicated online grocery supermarket, unique and completely independent focusing on the home delivery of high-quality food, drink and household goods. We've won countless consumer awards for our incredible, customer-centric business.

As a Call Centre Advisor you will be the voice of our business, ensuring that we deliver multi award-winning customer service to new and existing customers in our own innovative way.

You will be constantly managing our customer expectations to resolve queries and complaints effectively, whilst remaining calm and composed is no easy task, but to our Call Centre Advisors it's a breeze.

Our Call Centre is open seven days a week from 7:00am to 11:00pm. We need people that can fully commit to shifts between these days and hours to ensure our customers remain at the heart of Ocado.

What do we need from you?
* Customer service experience
* Excellent communication skills
* A high level of written and spoken English
* The ability to work well under pressure
* To be passionate about helping customers

The added extras from Ocado to you!
All of our Call Centre staff will receive the following:
* 15% staff discount on all online orders with Ocado
* Free parking
* Discount at various local and national attractions
* Pension
* Private Healthcare

Please apply now
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