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ICT Technician job in Northallerton

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Job Ref:  204610659
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
City:  Northallerton
Post Code:  DL7
Salary:  £13.32/hour
02/10/2016 04:23
This is a temporary post to start immediately.

Primary Functions:

*Assist the Service Desk with the delivery of ICT support services;
*Resolve service calls as directed by the Service Desk;
*To monitor and pro-actively maintain the Service's systems;
*To provide ICT support administration within the section;
*To liaise with external Service partners for all IT fault resolutions, enhancements and upgrades;
*To maintain IT standard operating procedures (SOPs) in line with legislation and internal regulations;
*To maintain the integrity of our client's ICT infrastructure and ensure a secure and virus-free service;
*To help ensure software licences are available for each supported device and our client's infrastructure is free from unauthorised software, in line with SOPs
*To support the planning, procurement, management and implementation of new or replacement IT infrastructure programmes and systems, in line with fault tolerant, performance and secured designs and requirements;
*To provide advice and guidance to the Head of ITSS and other stakeholders on recommended developments, in line with technological advances and Service development needs;
*To co-ordinate workloads with other IT disciplines within the IT section;
*To undertake development training, either on or off site, as required;
*To undertake all other required functions appropriate to the role and grade.

To be considered you require:

IT Support Skills / Experience:
*Troubleshooting and supporting Windows Operating Systems
*Troubleshooting and supporting Microsoft Office Packages
*Troubleshooting and supporting Microsoft industry standard enterprise server technologies (SQL, Exchange, SharePoint, System Centre);
*Experience of supporting virtual technologies (VMware 4, Hyper-V);
*Experience of supporting thin client technologies (Citrix 7.5 and above, Terminal Services);
*Demonstrable experience of supporting various server applications (Anti-Virus, Web / Mail Filtering, etc.);
*Proven experience of supporting a variety of modern client workstations (Laptops, handhelds, tablets);
*Experience supporting network printers;
*Previous experience of imaging and configuring workstations;
*Previous support management of Active Directory Services, DHCP, DNS, GPOs, file based permissions and IIS;
*Proven track record of Asset Management.

Possess the following:
*A working knowledge of the internals of servers, storage devices, PC's and peripherals
*Knowledge of ancillary devices connected to PCs or laptops (e.g. PDAs and printers)
*An understanding of industry standard networking principles and protocols
*The ability to contribute to specifications produced internally or by other departments
*A current driving licence

Be able to:
*Assist in the creation of Disaster Recovery plans and ensure the plans are updated appropriately.
*Comply with the Data Protection Act and ensure data security is maintained


Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer
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