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Security Installation Manager job in Stevenage

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Job Ref:  204431420
Employer:  cv-library.co.uk
Industry:  Civil and Structural
Job Type:  Permanent
Country:  United Kingdom
County/State:  Hertfordshire
City:  Stevenage
Post Code:  SG1
Salary:  £35000 - £45000/annum
04/10/2016 02:18
We are working with an established client that over the years have built a trusted and enviable reputation of quality, reliability and excellent customer service across all the geographic regions they operate in. Due to their expanding client base they are now looking to bring in an experienced Installation manager to oversee their ever increasing installation team

Based out of their Hertfordshire Offices they cover Herts, Beds, Cambs, Bucks, Northants, Oxon, Norfolk, Suffolk, Essex and London.

For this specific position you will ideally have detiled knowledge of Intruder Alarms,CCTV, Door Entry and Access Control Systems and a thorough technical knowledge of the following manufacturers' products:

Intruder: Eaton range and Honeywell.

CCTV: Pelco, DM, Adpro, Optex

Door Entry: BPT, Fermax

Access Control: ACT, Honeywell

Knowledge of contract law would be useful.

Security Installation Manager - Duties/responsibilities

1. Manage the Security Installation Engineers.

2. Ensure that the Security Installation Engineers have installations booked in for the following week(s) as appropriate and they have the relevant paperwork and kit.

3. Ensure installation dates are booked with Customers.

4. Checking and approving Security Installation Engineers' time sheets.

5. Price-up works orders.

6. Deal with Customers' telephone enquiries.

7. Deal with Customers' complaints.

8. Prepare letters to Customers.

9. Deal with Security Installation Engineers' technical problems.

10. Provide hands-on assistance on NA needed

11. If the occasion arises be included on the call out rota in emergencies.

12. Deal with the Security Installation Engineers' holidays and absenteeism.

13. Propose stockholding for in-house and vans to support our systems.

14. Technical support to the Sales Team and Security Service Department.

15. Overseeing visits from NSI inspectors.

16. Assessing products and making recommendations prior to specifying them in quotations / tenders.

17. Raising purchase orders to purchase equipment.

18. Signing for deliveries and putting them in the Security Stores.

19. Kitting up jobs for the Installation Engineers. On small jobs the materials are issued as one job lot. However medium to large projects would require staged issues. These are to be recorded against the kit list.

20. Clearing purchase orders and invoices.

21. Returns, e.g. faulty equipment pass to the Procurement Manager for Fire who will arrange, replacement, repair or credit.

22. Carry-out monthly stock checks.

23. Cover for the Security Service Manager when they are absence:

a) Deal with intruder alarm activations and false activations.
b) Manage false alarms and their statistics.
c) Checking and approving Security Service Engineers' time sheets.
d) Ensure that the Security Service Engineers have services booked in for the following week and they have the relevant paperwork.
e) Send service reminder letters to Customers and booking them in as requested
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