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Telecoms Account Manager job in London

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Job Ref:  204616848
Employer:  cv-library.co.uk
Job Type:  Permanent
Country:  United Kingdom
County/State:  London
City:  London
Post Code:  WC1A
Salary:  £40000/annum
05/10/2016 03:25
Our client is a British Cloud and networking pioneer, whose product portfolio includes: Cloud, Virtualisation, Disaster Recovery, Business Continuity, Voice, Networking, Data Centres, and Professional Services using its own network. Established in 2002 they designed the first ever VPLS network in Europe and have ever since continued to lead the way in being one of the UK's most innovative technology companies. The company have delivered and continue to deliver fantastic growth figures year on year since inception. This is a great opportunity to join a very successful company. Basic salary £40,000 double OTE potential plus great company benefits.

Synopsis of role;

To secure new business with existing client accounts, increase revenues in line with set company targets.

Key responsibilities

•To sell new business to approx 30 existing accounts
•To renew and upgrade existing accounts
•Maintaining and developing client relationships
•Working with clients' management teams to understand particular business strategies
•Evaluating those strategies and ensuring companies readiness to keep pace with the implementation of new programs, projects, or features consistent with those strategies
•Increasing the revenue opportunity within each client's business portfolio as it relates to utilising additional company services or product offerings
•Tracking and escalation of client issues alongside the client relationship team
•Establish and coordinate planned visits at the customer location and at company offices
•Inform clients of new services, partnerships, and/or products as they are announced or released
•Provide support to additional departments when required, as required

Experience required
•The ability to close deals
•Great communication skills across all parts of the business
•Knowledge of the following communication product suites:
o Cloud & IT services
o Data (MPLS, VPLS)
•Excellent written and verbal communication skills with the ability to communicate technical issues to both the IT department and to the client in understandable terms
•Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail
•Good working knowledge of Microsoft Excel and Word is essential
•Well organised and self-motivated team player
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