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Service Desk Analyst job in Bristol

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Job Ref:  204622144
Employer:  cv-library.co.uk
Job Type:  Contract
Country:  United Kingdom
City:  Bristol
Post Code:  BS5
Salary:  £12/hour
05/10/2016 03:40
I am currently looking for 2 x Service Desk Analysts to work based in Bristol.

Contract Duration: to 30th November 2016
Start Date: Immediate - Only apply if you can start immediately!
Rate : £12 per hour to the Service Desk Analyst, 37 hours per week (by rota covering the hours 07:00 - 18:00 hrs Monday - Friday)

Key Technical Knowledge
• ITIL awareness and understanding, with the ability to follow processes and procedures
• Familiarity in preparing procedure documents and training guides.
• Helpdesk / Service Desk 1st line support where 60%+ 1st time fix is achieved.
• Experience supporting Windows Operating Systems.
• Experience working with Exchange and Active Directory.
• Experience of advanced MS Office support.
• Experience providing basic network and connectivity support.
• Support of Blackberry, iPhones, Smartphones & general Telecoms support.

Please send an updated CV to be considered
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