|Job Ref:||204617230||Employer:||cv-library.co.uk||Industry:||Civil and Structural||Job Type:||Permanent||Country:||United Kingdom||County/State:||Cambridgeshire||City:||Cambridge||Address:||Post Code:||CB1||Salary:||£23000/annum pension, life assurance, discounts||Post Date:||05/10/2016 02:15|
Do you have experience of the automotive or transport industries? Our prestigious client is looking for an Advisor to join their fast paced team in a friendly and lively office.|
As Fleet Services Advisor / Customer Service advisor you will be working in a busy team receiving inbound calls regarding maintenance and breakdown issues.
You will be working with a high profile client to make sure their calls are answered and breakdowns are solved quickly and within specified time scales, making decisions on how and where to solve their enquiries.
You will be supporting the Fleet Services Manager with any tasks/requests as required by the demands of the Service Centre
You will be arranging vehicle services, keeping them within date in support of the Compliance Administrator.
Ensuring all warranty items are issued to correct suppliers within reasonable timescales.
Be responsible for the movements of broken down vehicles and replacement vehicles
•Previous experience within the automotive industry working with fleets/workshops is desirable, but not essential.
•Excellent communication skills
•Excellent computer literacy (experience of Kerridge highly desired)
•Ability to work as part of a team and on your own.
•Attention to detail
• Must be flexible and motivated
Some weekend work will be involved, as this is a 4 on 4 off shift pattern working 12pm to 12am on the 4 days on (with breaks)