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Administrative Assistant II job in North Charleston

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Job Ref:  1617195
Employer:  Tyco
Country:  United States
County/State:  South Carolina
City:  North Charleston
04/10/2016 22:07

Our continued success and growth has produced a need for an Administrative Assistant in our NC office.

Responsibilities include but are not limited to the following day-to-day general office duties:
  • Manage the schedule of multiple inspection teams to include coordination with customers, AHJs, supervisors and other service department team members.
  • Ensure that follow up calls are placed to customers with unscheduled inspections and send letters if no response.
  • Close completed inspection service requests on a daily basis and follow up on any past due open inspection service requests.
  • Take ownership of the inspections contained within the assigned accounts to ensure all work is completed on time.
  • Ensure inspection calls are created and closed for assigned special accounts through coordination with inspection teams.
  • Review reports on a daily basis and set up applicable service requests in online system to ensure team members are paid appropriate wages for work done against applicable government contracts.
  • Answer incoming calls
  • Provide back-up in other areas in the service department during employee absences.
  • Promote good working relations and morale amongst the team.
  • Perform other duties as directed and deemed necessary

  • High School Diploma or equivalent,
  • Must be customer service oriented.
  • Experience in extreme multi-tasking and prioritization a must.
  • Excellent written and verbal communication skills.
  • Must be detailed oriented and organized
  • Working knowledge of computers, including Microsoft Office.
  • Previous experience with SimplexGrinnell a plus
  • Knowledge of ACE and/or Oracle systems a plus.
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